Player Assistant

Ventana Canyon Alliance Llc; Tucson (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Ventana Canyon Golf & Racquet Club in Tucson seeks an experienced Player Assistant to deliver top-tier service to members and guests through coordinated teamwork. You will help maintain pace of play, monitor course safety, and support the professional staff on the course.

Responsibilities include restrooms and water stations checks, recording golfer tracking, repairing ball marks, and communicating with the Pro Shop. The role is outdoors and requires reliability and safety awareness.

Qualifications

• One to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or associates.
• Physical demands include standing/walking, outdoor work, and lifting up to 50 pounds; requires driving a golf cart and good vision.

Responsibilities

• Refill sand and seed stations on a regular basis.
• Maintain an accurate group play sheet so the whereabouts of players are known.
• Tour the golf course assisting players to maintain the posted pace of play.
• Check restrooms and water stations on a regular schedule.
• Maintain proper spacing on the course to avoid delays.
• Complete the golfer tracking report daily.
• Remind players of cart rules of the day.
• Repair ball marks and collect any trash on the course.
• Monitor the course and ensure customer satisfaction.
• Assist golfers as needed and report issues to Head Professional.

Skills

Basic math

Reading comprehension

Effective communication

Customer service

Teamwork

Job description

At Ventana Canyon, nestled in Tucson Santa Catalina foothills, the sun rises across our pristine 600-acre desert preserve with its flowering landscape, rolling hills, winding riverbeds, craggy canyons, and pine-topped peaks. The Ventana Canyon Golf & Racquet Club is a beautiful and secluded member-owned country club with 36 holes of championship golf and 50 guest suites, rated as one of America's top golf resortsIdeal Candidate:The Lodge at Ventana Canyon Golf & Racquet Club is seeking an experienced Player Assistant to provide uncompromising quality of service to the Ventana Canyon Golf & Racquet Club members and guests through a coordinated teamwork approach.RESPONSIBILITIES:Refill sand and seed stations on regular basis.Maintains an accurate group play sheet so the whereabouts of players are known.Tours the golf course assisting players when needed to maintain the posted pace of play for the day.Checks the restrooms and water stations on a regular schedule.Maintains proper spacing on the golf course to avoid delays.Completes the golfer tracking report on a daily basis.Reminds players of the cart rules of the day.Repairs ball marks and collects any trash that may be on the course. Replaces any hazard stakes or directional signage.Monitors the course and ensure customer satisfaction. Assists golfers when needed.Reports all problem situations to the Head Professional in a timely manner.Assists with inventory control of towels, tees, pencils, scorecards, and other golf operation forms.Respond to emergency situations (AED).Incorporates safe work practices in job performance.Communicates with the Pro Shop and Starter on a regular basis.Maintains flexibility to take on new and different tasks as directed by the department manager.SKILLS AND QUALIFICATIONS:Able to apply basic math skills.Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.REQUIREMENTS:One to three months related experience and/or training; or equivalent combination of education and experience.Required to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; to write routine reports and correspondence; to speak effectively before groups of customers or associates of the organization.Meet the physical demands of the position: Frequently stands and walks; reaches with hands and arms. Regularly sits and uses hands to finger, feel or handle; talks or hears. Works outdoors and drives golf cart on golf course in weather that may be extreme (sunny, cloudy, hot, cold, windy, rainy). Occasionally stoops, kneels, crouches or crawls. May occasionally be required to lift up to 50 pounds.Regularly uses close, distance, color, and peripheral vision as well as depth perception. Ability to adjust focus.Valid Drivers License.Certifications in First Aid, CPR, and AED are preferred.