Assistant Golf Professional

Ventana Canyon Alliance Llc; Tucson (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

The Lodge at Ventana Canyon Golf & Racquet Club in Tucson, AZ is seeking an experienced Assistant Golf Professional. You will support daily operations, lead lessons, assist merchandise, manage the POS system, and coordinate handicap and tee sheets.

You will train associates and help plan club events to elevate member experiences. Ideal candidates are PGA Members or Associates, with golf operations knowledge and strong customer service.

Qualifications

• Must be a PGA Member or Associate in good standing.
• Experience in golf operations and delivering excellent customer service.
• Ability to work evenings, weekends, and holidays.
• Must be able to pass a background check.
• High school diploma or GED required.

Responsibilities

• Assist in daily golf operations and sales at the Lodge at Ventana Canyon.
• Conduct golf lessons and coordinate instruction plans for individuals and groups.
• Assist with merchandise, POS transactions, and member/guest billing.
• Plan and run club events, outings, and ladies/men’s association activities.
• Reconcile tee sheets, process payments, and resolve discrepancies.
• Maintain shop appearance, display merchandise, and assist with special orders.

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Customer service

Microsoft Office

Education

High School Diploma or GED

PGA Member or Associate in good standing

Tools

POS system

Microsoft Office (Word, Excel, Outlook)

Job description

SUMMARYThe Lodge at Ventana Canyon Golf & Racquet Club is seeking an experienced Assistant Golf Professional to assist in administering all daily operations including, facilitating sales, conducting golf lessons, assisting with merchandise, operating POS system, managing handicap and tee sheet applications.Duties/Responsibilities:Assists with associate training. Work closely and communicate with all team members to enhance the club’s image as a first-class facility that prides itself in exceeding member and guest expectations.Assist in planning and conducting events and activities for ladies and men’s associations.Prepares for all golf outings including coordinating scorecards, cart signs, rules sheets, score sheets, favors, pairing sheets, and hole assignments.Assist in the creation of lesson plans and provide both individual and group instruction.Administers all points of sales application as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions and updates.Assist in maintaining the overall appearance, attractiveness and cleanliness of the golf shop, merchandise, and surrounding areas.Handle special orders for members by placing orders with the Merchandise Manager.Ensure that golf service standards are met and all operations are run effectively and efficiently.Incorporates safe work practices in job performance.Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment.Identify and capitalize on opportunities to serve the customer’s need for golf merchandise, equipment, or other special requests.Enhance relationships with members through golf play, teaching, and club events.Enforce pace of play.Clean shop displays, refold merchandise, and check-in merchandise.Maintain gift certificate procedures.Maintains flexibility to take on new and different tasks as directed by the department manager.Skills/Abilities:Strong leadership, communication, and interpersonal skills.Ability to develop positive and ongoing relationships with members.Ability to work on a team.Ability to handle inquiries, concerns, and complaints professionallyAbility to work evenings, weekends, and holidays.Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.Education/Experience:High School Diploma or GED; and six months Golf experience and/or training; or equivalent combination of education and experience.Must be a PGA Member or Associate in good standing.Must be 18 years of age.Must be able to pass a background check.Physical Requirements:Must be able to physically reach, bend, stoop, kneel, and lift up to 50 pounds.Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors).Prolonged periods standing or walking.Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time.