Position Title: Player Assistant – Seasonal, Part-time
Reports To: Director of Golf
Department: Golf Operations
Position Overview
Serves as the primary ambassador on the course, facilitating a seamless, highly enjoyable, and appropriately paced round for members and guests. Elevates traditional course ranger duties into a white-glove hospitality role, combining proactive service, expert golf etiquette, and discreet flow management. This is a seasonal position November – May.
Key Responsibilities
- Course Flow & Pace Management: Monitor course flow discreetly; assist groups in maintaining proper pace by helping spot tee shots, tracking lost balls, and offering gentle, supportive assistance rather than rigid policing.
- Elevated Member Engagement: Warmly welcome players throughout the round, checking in to ensure member expectations are exceeded.
- Course Care & Presentation: Help preserve pristine playing conditions by repairing ball marks, filling divots, raking bunkers when necessary, and monitoring cart path compliance.
- Comfort & Amenity Oversight: Ensure on-course comfort stations remain pristine, fully stocked with fresh water, ice, and apples throughout the operating day.
- Safety & Policy Enforcement: Enforce club rules, dress codes, and cart regulations with utmost diplomacy and tact; assist with course evacuations during inclement weather hazards.
- Tournament & Event Support: Assist the Golf Operations team with tournament logistics, live scoring, starter duties, and staging during member-guest events and club championships.
Qualifications & Competencies
- Deep understanding of golf etiquette, rules of play, and course pace dynamics.
- High-touch customer service skills with exceptional diplomacy, tact, and communication abilities.
- Professional, polished demeanor aligned with luxury private club standards.
- Ability to operate a golf cart safely and work outdoors in varying weather conditions for extended shifts.
- Efficiently transports amenities, inventory, or equipment weighing up to 40 pounds across property facilities.
- Stoops, bends, and reaches regularly to service low-level inventory and stock items.
Experience & Requirements
- High School Diploma or equivalent.
- Prior experience in golf course operations, private club hospitality, or upscale customer service preferred.
- Valid driver’s license required.
- Four-day work week, must be able to work weekends and holidays
- Health, Dental, Vision and Life Insurance
- Staff Uniforms Provided
- Complimentary meal while on duty
- Practice and playing privileges
- EOS Fitness Membership available per club policy
Physical Requirements
- Must be able to lift, push, and pull up to 25 pounds.
- Must be able to stand and walk for extended periods and perform frequent bending, reaching, and other physical activities