Golf Course Guest Experience Associate

PGA National Resort; Town of Florida, Northern (NY, KY); Hybrid; USD 42,000 - 48,000; Full time

Job summary

PGA National Resort in Palm Beach Gardens, FL is seeking a Player Assistant to deliver the highest level of professionalism and customer service to Members and Guests on the golf course.

As a full-time on-site role, you will be on the course as scheduled, assist with etiquette, enforce club rules, help locate lost balls, and coordinate services with other golf operations staff to keep play flowing smoothly. You must have a friendly demeanor and strong teamwork.

Qualifications

• High school diploma, GED, or equivalent required.
• Customer service experience. Basic Golf Knowledge Required
• Ability to communicate and follow instructions.
• You are comfortable working in both indoor and occasional outdoor environments

Responsibilities

• Provide the Three Steps of Service to Members and Guests on the course.
• Be on the course as scheduled and report incidents to golf operations staff.
• Assist Members and Guests with golf etiquette and on-course guidance.
• Enforce all club rules as they pertain to the golf course.
• Fix ball marks, fill divots, and pick up loose articles on the course.
• Assist with coordination of services with other golf operations staff to ensure seamless service.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

PGA National Resort in Palm Beach Gardens, FL is seeking a Player Assistant to deliver the highest level of professionalism and customer service to Members and Guests on the golf course.

As a full-time on-site role, you will be on the course as scheduled, assist with etiquette, enforce club rules, help locate lost balls, and coordinate services with other golf operations staff to keep play flowing smoothly. You must have a friendly demeanor and strong teamwork.