Play Facilitator - Flexible Part-Time Museum Guest Experience

Rehmann; Grand Rapids (MI); On-site; USD 17,000 - 24,000; Part time

Job summary

Rehmann in Grand Rapids, MI is seeking part-time Museum Facilitators to open and close the museum, assist visitors, and manage the front desk and gift shop. You will foster playful learning in exhibits, greet school groups, and help maintain a safe, welcoming environment.

Shifts include days, evenings, and weekends, with hourly pay starting at $15/hour. Facilitators work up to 28 hours per week, supporting guest experiences and program events while collaborating with the Guest Experience Manager

Qualifications

• Experience in museums or customer service is a plus.
• Ability to work days, nights and weekends.
• Comfort handling money and memberships.

Responsibilities

• Open and close the museum as scheduled.
• Facilitate guest experiences in exhibits and playground areas.
• Greet school groups and coordinate with the Front Desk.
• Operate front desk and gift shop transactions and admissions.
• Maintain a clean, safe environment and enforce museum policies.
• Assist with emergencies and basic exhibit maintenance.
• Communicate with the Guest Experience Manager and fellow facilitators.

Skills

Guest interaction

Money handling

Team communication

Flexibility

Job description

Rehmann in Grand Rapids, MI is seeking part-time Museum Facilitators to open and close the museum, assist visitors, and manage the front desk and gift shop. You will foster playful learning in exhibits, greet school groups, and help maintain a safe, welcoming environment.

Shifts include days, evenings, and weekends, with hourly pay starting at $15/hour. Facilitators work up to 28 hours per week, supporting guest experiences and program events while collaborating with the Guest Experience Manager