Platform Support Engineer – Kubernetes & Cloud Ops (Onsite)

MITRE; Bedford (MA); On-site; USD 104,000 - 155,000; Full time

Job summary

MITRE in Bedford, MA seeks a Platform Support Engineer to be the front line for national security work across MITRE’s Federally Funded Research and Development Centers. You will help users and mission teams get work done on our Kubernetes and cloud platforms, triaging issues and guiding usage.

This role operates in a high‑stakes, compliant environment with CMMC, high availability, and cyber resilience, and involves incident response and on‑call rotations.

Qualifications

• Bachelor's degree or equivalent with related experience.
• 2+ years supporting production applications and infrastructure.
• Experience with Linux and Windows administration and basic troubleshooting.

Responsibilities

• Triage issues on Kubernetes and cloud platforms; follow runbooks and escalate clearly.
• Guide users and mission teams on secure usage of the platform; ensure high availability.

Skills

Linux/Windows administration

Kubernetes

AWS

Service desk

Incident response

Communication

Security compliance

Education

Bachelor's degree

Tools

Grafana

Loki

Prometheus

CloudTrail

Terraform

Ansible

Job description

MITRE in Bedford, MA seeks a Platform Support Engineer to be the front line for national security work across MITRE’s Federally Funded Research and Development Centers. You will help users and mission teams get work done on our Kubernetes and cloud platforms, triaging issues and guiding usage.

This role operates in a high‑stakes, compliant environment with CMMC, high availability, and cyber resilience, and involves incident response and on‑call rotations.