Platform Engineer - Kubernetes & Cloud Ops

MITRE; McLean (VA); On-site; USD 104,000 - 155,000; Full time

Job summary

MITRE is seeking a Platform Support Engineer to be the front line for the systems enabling critical national security work. You will support Kubernetes and cloud platforms, triage issues, write/runbooks, and keep platform teams unblocked.

In a high-stakes, compliant environment (CMMC, high availability), you will empower engineering teams to deliver innovative solutions and AI-enabled capabilities to MITRE’s U.S.

Qualifications

• 2+ years supporting production applications and infrastructure in technical support, systems administration, or operations.
• Hands-on administrative experience of Linux and Windows: logs, services, permissions, and troubleshooting.
• Familiarity with AWS (or similar): instances, networking, IAM, and use of the console and CLI.
• Support-level exposure to containers and Kubernetes: pods, deployments, logs, events, and common failure symptoms.
• Experience with a service desk or work-management tools (e.g., Jira, ServiceNow, GitHub Issues).
• Participation in incident response and on-call rotations (e.g., PagerDuty).
• Ability to follow change-management and security procedures in regulated environments (e.g., CMMC, SOC 2).
• Clear written and verbal communication with users, developers, and platform engineers.

Responsibilities

• Triage issues and follow runbooks to unblock mission teams using the platform.
• Guide teams on how to use the platform and its tools correctly and securely.
• Operate in a high-stakes environment with compliance requirements and ensure availability of compute environments.

Education

Bachelor’s degree in computer science, information technology, or a related field

Job description

MITRE is seeking a Platform Support Engineer to be the front line for the systems enabling critical national security work. You will support Kubernetes and cloud platforms, triage issues, write/runbooks, and keep platform teams unblocked.

In a high-stakes, compliant environment (CMMC, high availability), you will empower engineering teams to deliver innovative solutions and AI-enabled capabilities to MITRE’s U.S.