Platform Services Leader: IT Operations & Security

ASM Research, An Accenture Federal Services Company; Annapolis (MD); On-site; USD 99,000 - 143,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company is seeking an IT Services Senior Manager to lead enterprise IT operations, alignment with business needs, and system-wide improvements. You will manage staff across infrastructure, cloud, security, and governance while driving strategic solutions and continuous service enhancement.

The role requires strong communication, experience with matrix teams, and a DoD 8140–Security+ compliant background.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• 7–10 years of experience in Information Technology.
• 5+ years of experience managing IT staff.
• Current security clearance and DoD 8140 compliance (Security+ minimum).
• Strong communication to explain technical issues to varied audiences.
• Experience managing a matrixed workforce and cross-team collaboration.

Responsibilities

• Lead IT-related activities across infrastructure, applications, networks, cloud services, virtualization, databases, backup and recovery, security, and compliance.
• Ensure continuity of services through technical leadership, planning, and oversight.
• Align IT services with business processes and customer requirements while promoting best practices.
• Perform technical analysis, estimates, reviews, and governance across projects.
• Forecast costs and resources; prepare budgets and performance reports.
• Recommend and implement hardware/software upgrades for IT assets.
• Develop policies and standards to strengthen service delivery and security.

Skills

IT operations leader

Infrastructure and cloud

Technical strategy

Budgeting & forecasting

IT policy & governance

Service continuity

Systems assessment & remediation

Matrix leadership

Stakeholder management

Complex problem resolution

Education

Bachelor’s degree in IT/CS

Master’s degree in IT/CS

Job description

ASM Research, An Accenture Federal Services Company is seeking an IT Services Senior Manager to lead enterprise IT operations, alignment with business needs, and system-wide improvements. You will manage staff across infrastructure, cloud, security, and governance while driving strategic solutions and continuous service enhancement.

The role requires strong communication, experience with matrix teams, and a DoD 8140–Security+ compliant background.