Platform Services Lead, Developer Tools & Reliability

Morningstar; Chicago (IL); Hybrid; USD 148,000 - 226,000; Full time

Benefits offered by this job

401k match

Stock ownership

Health benefits

Job summary

Morningstar is seeking a Manager of Platform Services to lead a team responsible for strategy, delivery, reliability, and evolution of core platform services. You will shape roadmaps, ensure dependable services, and collaborate with engineering, product, and vendor teams.

The role requires strong leadership, technical credibility, and the ability to drive high-impact initiatives from planning through delivery. Hybrid work model with in-office collaboration is supported.

Qualifications

• Experience leading engineering teams with goal-setting and career growth support.
• Strong background in software/platform engineering, infra, cloud services, or related discipline.
• Experience building or supporting highly available, scalable services in production (SaaS or self-hosted in AWS).
• Understanding of APIs, distributed systems, CI/CD, observability, security, and developer tooling.
• Proven ability to lead complex technical projects across teams and deliver measurable results.
• Excellent communication for technical and non-technical stakeholders.
• Bachelor’s degree in CS/Engineering or equivalent practical experience.

Responsibilities

• Lead and coach a small team of platform engineers, fostering ownership and technical excellence.
• Own delivery, health, and lifecycle of a portfolio of platform services (e.g., source control, code quality tooling, internal developer portal).
• Define and execute service roadmaps aligned with platform priorities and consumer needs.
• Provide technical direction on architecture, scalability, reliability, security, observability, and DX.
• Collaborate with engineers, product managers, architects, and stakeholders to prioritize work and communicate plans.

Skills

Team leadership

Communication

Platform engineering

Cloud services

Observability

Reliability engineering

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

Kubernetes

AWS

RDS

CI/CD

Observability tools

Job description

Morningstar is seeking a Manager of Platform Services to lead a team responsible for strategy, delivery, reliability, and evolution of core platform services. You will shape roadmaps, ensure dependable services, and collaborate with engineering, product, and vendor teams.

The role requires strong leadership, technical credibility, and the ability to drive high-impact initiatives from planning through delivery. Hybrid work model with in-office collaboration is supported.