Platform Services Engineering Lead: AI-Driven Tooling

Credit Acceptance Corporation; United States; Hybrid; USD 209,000 - 306,000; Full time

Benefits offered by this job

Flexible work options

Tech packages

Growth opportunities

PTO & holidays

Job summary

Credit Acceptance is seeking a Director of Software Engineering, Platform Services to build and lead a horizontal platform team. The role focuses on foundational tooling, shared services and AI‑assisted development to accelerate engineering velocity across the organization.

The candidate will shape strategy, develop golden path templates, and own environments and on‑call support, ensuring security, privacy and compliance as the business scales.

Qualifications

• BS/MS in Computer Science or engineering, MBA preferred.
• 10+ years in highly technical roles in development or enterprise services.
• 5+ years of supervisory or team‑lead experience.
• Track record delivering internal developer tooling or shared engineering services.
• Experience leading AI‑assisted software development at scale.

Responsibilities

• Provide the strategy, leadership and day‑to‑day management of the Platform Services organization.
• Lead the team in developing, enhancing, and supporting a set of integrated platform services for engineering teams.
• Define the company’s approach to AI‑assisted and specification‑driven development, including coding assistants and guardrails.
• Deliver golden path templates, scaffolds and reference implementations for start‑ups to follow.
• Own the development environments and inner loop tooling used by engineers daily.
• Be accountable for availability, performance and support model of shared services, including SLAs and on‑call coverage.
• Grow adoption across product verticals and align platform strategy with business priorities.
• Partner with delivery pipelines, cloud infra and runtime teams to support capabilities built by Platform Services.

Skills

Platform leadership

Engineering management

AI development experience

Developer tooling

Cloud infrastructure

SRE/operational excellence

Strategic planning

Education

BS/MS in CS or Eng

MBA preferred

Tools

Kubernetes

Terraform

Git

CI/CD pipelines

Job description

Credit Acceptance is seeking a Director of Software Engineering, Platform Services to build and lead a horizontal platform team. The role focuses on foundational tooling, shared services and AI‑assisted development to accelerate engineering velocity across the organization.

The candidate will shape strategy, develop golden path templates, and own environments and on‑call support, ensuring security, privacy and compliance as the business scales.