Platform Product Leader for Enterprise AI & APIs

First American; United States; Remote; USD 197,000 - 263,000; Full time

Job summary

First American is seeking a Senior Director of Platform Product Management to define and execute a multi-year strategy for shared platform capabilities, APIs, and internal developer platforms across the business.

You will lead a team of PMs and collaborate with Engineering, Architecture, Security, and Operations to drive adoption, improve developer experience, and enable scalable, AI-enabled services while maintaining enterprise standards and governance.

Qualifications

• 10+ years of Product Management experience with leadership responsibility for platform, technology, infrastructure, developer, or enterprise software products.
• Demonstrated success developing and executing platform strategies that serve multiple products, business units, or customer segments.
• Strong understanding of modern software development practices, cloud technologies, APIs, platform architectures, and enterprise technology ecosystems.
• Proven ability to influence executive, business, and technology stakeholders without relying on direct authority.
• Experience balancing strategic investments, customer needs, technical debt, operational excellence, reliability, security, and compliance requirements.
• Strong business acumen with the ability to connect product investments to measurable business outcomes.
• Exceptional communication, storytelling, and stakeholder management skills with experience presenting to senior leadership.
• Experience with modern platform ecosystems such as cloud-native platforms, developer platforms, APIs and enterprise integrations, AI/agent-enabled capabilities, or other shared enterprise services.
• Proven ability to influence executive, business, and technology stakeholders without relying on direct authority.
• Demonstrated experience leading through other Product Managers and Product Leaders, creating clarity and accountability across a portfolio rather than relying on direct personal ownership of individual products.
• Preferred experience within highly regulated, complex enterprise environments where security, compliance, reliability, and risk management are critical considerations.

Responsibilities

• Define and execute a multi-year platform product strategy that aligns technology investments with business priorities and enterprise objectives.
• Define and actively shape the platform portfolio, establishing clear product boundaries and identifying where standardization, consolidation, build, buy, retire, or local flexibility is needed to maximize reuse and enterprise value.
• Lead a team of Product Managers and Product Leaders responsible for a portfolio of shared business and technology capabilities, including enterprise platforms and services, internal developer platforms, APIs and integrations.
• Partner with Engineering, Architecture, Security, Operations, and Business leaders to establish platform roadmaps and investment priorities.
• Drive platform adoption across the organization by improving developer experience, self-service capabilities, onboarding experiences, and product usability.
• Shape platform capabilities for an AI- and agent-enabled operating model, ensuring shared products are secure and observable while enabling faster delivery with guardrails.
• Prioritize platform investments across competing demands including new capabilities, scalability, reliability, security, technical debt, and operational excellence initiatives.
• Establish measures of success and operational metrics that evaluate platform adoption, utilization, reliability, developer productivity, and business impact.
• Lead cross-functional planning processes to support both immediate business needs and long-term growth objectives.
• Communicate platform vision, roadmap priorities, business cases, risks, and tradeoffs to executive stakeholders clearly.
• Build strong partnerships across product and technology to identify opportunities for shared capabilities and enterprise leverage.
• Build and lead a high-performing product organization with clear ownership, accountability, and proactive portfolio visibility.

Skills

Product Management

Platform strategy

Executive stakeholder mgmt

Cloud technologies

APIs & integrations

Team leadership

Job description

First American is seeking a Senior Director of Platform Product Management to define and execute a multi-year strategy for shared platform capabilities, APIs, and internal developer platforms across the business.

You will lead a team of PMs and collaborate with Engineering, Architecture, Security, and Operations to drive adoption, improve developer experience, and enable scalable, AI-enabled services while maintaining enterprise standards and governance.