Platform Experience Lead: AI & Workflow Design

Workiva Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Discretionary bonus

Restricted Stock Units

401(k) match and benefits

Job summary

Workiva Inc. is seeking a Principal Product Designer to lead the platform experience strategy for the Workiva Platform. You will shape the long-term vision, drive AI-powered experiences, and design human-in-the-loop workflows at scale across enterprise use cases.

This role requires senior leadership, systems thinking, and the ability to collaborate with product and engineering to evolve architecture, patterns, and design governance. Travel up to 25% may be needed.

Qualifications

• 10+ years of experience in product design, UX, or related fields, with significant work on platform or enterprise products.
• Bachelor’s degree in Design, HCI, or a related field (or 8 years of experience and a Master’s degree; or a PhD with 6 years of experience).
• Experience establishing UX best practices for emerging technologies or ambiguous problem spaces.
• Proven track record of driving innovation in user interface design through experimentation, new tools and processes, and close collaboration with design, engineering, data science, and research partners.
• Experience with AI/ML and agentic technologies; depth and breadth of knowledge that enables ideation and development of creative solutions.

Responsibilities

• Lead platform UX strategy: Define and drive the long-term user experience vision across the Workiva Platform, aligning design direction with product strategy, platform architecture, and business goals.
• Shape AI experiences: Lead the charge in envisioning AI-powered experiences, including generative interfaces, intelligent automation, recommendations, and decision-support workflows.
• Reimagine workflows: Rethink and redesign existing workflows to create simpler, faster, and more intuitive experiences across complex enterprise use cases.
• Design human-in-the-loop moments: Determine where human oversight, review, escalation, and decision-making should remain central in AI-enabled workflows, and design those interaction points with clarity and trust.
• Solve complex system challenges: Lead discovery across ambiguous, cross-functional problems by combining research, product insight, data, and technical constraints into scalable solutions.
• Drive experience architecture: Establish reusable patterns, interaction models, and information architecture that scale across a multi-product ecosystem.
• Influence technical direction: Partner closely with Product and Engineering leadership to shape platform direction, service design, data flows, and implementation choices that affect user experience.
• Advance design systems and governance: Guide the evolution of design systems to support consistency, flexibility, and innovation at scale.
• Mentor senior talent: Coach Lead and Senior Designers, raise craft standards, and strengthen design culture across the organization.

Job description

Workiva Inc. is seeking a Principal Product Designer to lead the platform experience strategy for the Workiva Platform. You will shape the long-term vision, drive AI-powered experiences, and design human-in-the-loop workflows at scale across enterprise use cases.

This role requires senior leadership, systems thinking, and the ability to collaborate with product and engineering to evolve architecture, patterns, and design governance. Travel up to 25% may be needed.