Platform Engineering Lead, ServiceNow (Hybrid)

Black & Veatch; Overland Park (KS); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Black & Veatch seeks a Platform Engineering Lead to set the technical direction for the ServiceNow enterprise platform and to lead a distributed team of developers and administrators. You will oversee design authority, governance, and upgrade readiness while ensuring secure, scalable operations across ITSM, ITOM, and IRM domains.

You will chair the Technical Governance Board, drive architecture decisions, and manage on-call responsibilities, with a hybrid work arrangement after an initial

Qualifications

• Bachelor's degree or equivalent professional experience in a technical field.
• 8+ years hands-on ServiceNow experience (development/administration/architecture).
• 5+ years in architect/lead/technical leadership roles with design authority on enterprise ServiceNow.
• 2+ years directly managing developers or admins with performance feedback responsibilities.
• Ability to work on-site 5 days/week for 90 days, then hybrid up to 3 days/week in Kansas City/ Cary, NC.

Responsibilities

• Lead the ServiceNow platform engineering team and set technical direction.
• Chair the Technical Governance Board and ensure design decisions align with standards.
• Own platform health, upgrades, and release management across environments.
• Collaborate with security, infrastructure, and data teams on shared standards and dependencies.
• Balance hands-on contributions with leadership of onshore and offshore team members.

Skills

Hands-On Platform Engineering

Education

Bachelor's degree in computer science, information systems, engineering, or a related field

Tools

JavaScript

Glide API

Flow Designer

IntegrationHub

ATF

Scripted REST APIs

CMDB

CSDM

Discovery

Service Mapping

Job description

Black & Veatch seeks a Platform Engineering Lead to set the technical direction for the ServiceNow enterprise platform and to lead a distributed team of developers and administrators. You will oversee design authority, governance, and upgrade readiness while ensuring secure, scalable operations across ITSM, ITOM, and IRM domains.

You will chair the Technical Governance Board, drive architecture decisions, and manage on-call responsibilities, with a hybrid work arrangement after an initial