Platform Engineering & Delivery Lead — Tech Product

Msd; Pennsylvania; Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

Bonus eligibility

401(k) plan

Healthcare benefits

Job summary

Merck & Co., Inc. in the United States seeks an Associate Director for Platform Engineering and Delivery Lead. You will own the architecture and delivery of Veeva CRM, Vault, Salesforce, and AWS-based platforms, partnering with business and tech to translate demand into scalable, secure solutions.

You will drive AI-enabled delivery, governance, and vendor collaboration, ensuring regulatory compliance and operational excellence across a global tech footprint.

Qualifications

• 12+ years of IT implementation and large-scale project delivery experience.
• Proven delivery leadership in Salesforce / Veeva CRM / Veeva Vault CRM / Informatica IDMC integrations.
• Strong knowledge of AWS cloud services, security, and operations.

Responsibilities

• Governance: maintain asset inventory across platforms, licenses, and assets with lifecycle tracking.
• Platforms: own architecture across Veeva/Vault CRM, Salesforce, Informatica IDMC, and AWS with scalable, secure design.
• Innovation: drive prototyping, automation, and AI adoption across teams and pipelines.
• Operations: define support model, access management, and incident management with SLAs.

Skills

Software engineering

Veeva CRM / Vault

Salesforce ecosystem

AWS Cloud

Leadership

Vendor management

Agile methodologies

Communication

Education

Bachelor’s degree in computer science / information systems or equivalent

Tools

Veeva CRM

Veeva Vault CRM

Salesforce

Informatica IDMC

AWS

GitHub

Job description

Merck & Co., Inc. in the United States seeks an Associate Director for Platform Engineering and Delivery Lead. You will own the architecture and delivery of Veeva CRM, Vault, Salesforce, and AWS-based platforms, partnering with business and tech to translate demand into scalable, secure solutions.

You will drive AI-enabled delivery, governance, and vendor collaboration, ensuring regulatory compliance and operational excellence across a global tech footprint.