Platform Engineer: OpenShift & GitOps Automation

World Wide Technology, Inc.; St. Louis, Northern (MO, KY); Hybrid; USD 90,000 - 135,000; Full time

Benefits offered by this job

Health and Wellbeing

401k Plan with Company Matching

Paid Time Off

Job summary

World WideTechnology seeks an Engineer for its INFOPS Application Development team to design, build, and operate platforms supporting the Prototype Platform. You will own open-source tooling, automate deployments with GitOps, and collaborate with citizen developers and partner teams to scale infrastructure.

You will manage a hybrid platform environment integrating on‑prem with cloud services, owning OpenShift configurations, CI/CD pipelines, and shared stateful services like MongoDB and

Qualifications

• 3–5 years of progressive experience in DevOps, platform engineering, SRE, or infrastructure roles.
• Hands-on experience managing Kubernetes and Red Hat OpenShift clusters in production environment.
• Demonstrated experience with Kyverno or similar admission control / policy enforcement tools.
• Demonstrated experience with service mesh architectures, traffic management, or load balancing in Kubernetes environments.
• Experience building and maintaining CI/CD pipelines and automation workflows using GitHub, GitHub Actions, Jenkins, Codefresh, APIs, and GitOps-based
• Experience with monitoring and observability tools (Prometheus, Grafana) and log analysis (Splunk, ELK, or similar)
• Hands-on Linux system administration and troubleshooting skills
• Strong problem-solving ability; comfort debugging distributed systems and complex deployment failures
• Comfort scripting or coding in languages such as Shell, Python, or Node.js.
• Effective communication skills — ability to explain technical concepts to non-technical users and document issues clearly
• Comfort with rapid context-switching between reactive support and proactive optimization work
• A self-starter mindset with strong ownership, organization, and a passion for learning new technologies

Responsibilities

• Manage and maintain Kyverno admission policies across development, test, and production environments; update image verification policies, registry allow-lists, and pod security constraints based on security requirements and operational learnings
• Administer secrets management platform; maintain policy frameworks, help teams configure and rotate secrets, and resolve credential injection failures and compliance violations
• Create and maintain Grafana dashboards and alerts tracking cluster health, resource utilization, pod scheduling, deployment throughput, and pipeline performance
• Analyze Splunk logs and observability data to identify performance bottlenecks, resource contention, and OpenShift cluster scaling opportunities; implement optimization changes (scaling policies, resource requests, queue tuning, quota management) and partner with the Infrastructure team on capacity planning recommendations (Infrastructure owns cluster management, but you drive observability-based improvements)
• Monitor and optimize GitHub Actions runner performance; maintain runner pools across multiple scale sets, diagnose queue buildup and job failures, implement capacity improvements
• Debug and improve ArgoCD and Codefresh pipeline reliability; trace deployment failures from CI through GitOps sync, resolve race conditions, and enhance pipeline architecture based on user patterns
• Maintain technical runbooks and troubleshooting guides for common platform issues (policy blocks, deployment failures, secrets issues, registry access, runner problems, etc.; keep documentation current as platform evolves
• Respond to platform support requests via the ServiceNow queue — troubleshoot deployment failures, authentication issues, policy blocks, platform access issues, and user environment misconfigurations, escalating complex issues appropriately
• Collaborate with application teams, security/policy owners, and cluster operations on cross-cutting platform concerns
• Participate in incident response and root cause analysis when critical platform issues impact multiple users; follow established operational procedures

Skills

Kubernetes

OpenShift

Kyverno

GitHub Actions

CI/CD

Grafana

Splunk

Linux

Scripting

Python

Tools

GitHub

Jenkins

Codefresh

Helm

Kubernetes Operators

Prometheus

Grafana

Job description

World WideTechnology seeks an Engineer for its INFOPS Application Development team to design, build, and operate platforms supporting the Prototype Platform. You will own open-source tooling, automate deployments with GitOps, and collaborate with citizen developers and partner teams to scale infrastructure.

You will manage a hybrid platform environment integrating on‑prem with cloud services, owning OpenShift configurations, CI/CD pipelines, and shared stateful services like MongoDB and