Platform Engineer I: Digital Communications

MILWAUKEE ELECTRIC TOOL CORP; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Robust health, dental, and vision

Generous 401(k)

Education assistance

On-site wellness and facilities

Job summary

Milwaukee Tool is hiring a Platform Engineer I to support communications platforms used for email marketing, customer engagement, and digital forms. You’ll work with engineers, architects, product managers, and business teams to translate needs into scalable digital solutions.

This entry-level role (<0–2 years) emphasizes learning, ownership, and problem solving across platforms. You’ll collaborate across departments, document configurations, and grow into a trusted technical owner over time.

Qualifications

• Bachelor's degree in Information Systems, Business or Data Analytics, Software Engineering, Digital Marketing, or related field preferred.
• Strong problem-solving and troubleshooting skills.
• Interest in learning, administering, and owning enterprise platforms and digital tech.
• Familiarity with JSON, APIs, data structures, and debugging.
• Basic SQL or willingness to learn.
• Ability to translate business needs into technical solutions and explain them clearly.
• Systems thinking and collaboration across geographies and teams.
• Experience or familiarity with Braze, Qualtrics, Digioh, or Rudderstack a plus.
• Programming or scripting experience is helpful but not required.

Responsibilities

• Configure, maintain, and optimize platforms for transactional and marketing email journeys.
• Translate business and product needs into technical solutions.
• Troubleshoot platform issues, bugs, and integration problems across digital products.
• Work with APIs, webhooks, data feeds, and integrations between enterprise systems.
• Analyze data and system behavior to identify root causes and solutions.
• Support projects through implementation, testing, deployment, and production support.
• Participate in incident investigations and root-cause analysis.
• Use data and stakeholder feedback to improve customer experiences and processes.
• Collaborate with product managers and business teams to prioritize requests.
• Document platform configurations and support processes.

Skills

Problem solving

Troubleshooting

APIs

JSON

Data structures

SQL

Communication skills

Systems thinking

Collaboration

Learning mindset

Education

Bachelor's degree in Information Systems, Business or Data Analytics, Software Engineering, Digital Marketing

Tools

Braze

Qualtrics

Digioh

Rudderstack

Job description

Milwaukee Tool is hiring a Platform Engineer I to support communications platforms used for email marketing, customer engagement, and digital forms. You’ll work with engineers, architects, product managers, and business teams to translate needs into scalable digital solutions.

This entry-level role (<0–2 years) emphasizes learning, ownership, and problem solving across platforms. You’ll collaborate across departments, document configurations, and grow into a trusted technical owner over time.