Platform Engineer I – Digital Experience & APIs

Milwaukee Electric Tool Corporation; Milwaukee (WI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) savings plan

Education assistance

On-site wellness center

Job summary

Milwaukee Tool is hiring an entry-level Platform Engineer I to join the Digital Platform team in Milwaukee. The role focuses on administering platforms that power email marketing, customer engagement, and digital forms, with collaboration across engineering, product management, and business teams.

You will translate business needs into technical solutions, troubleshoot issues, and grow expertise as a trusted technical owner of assigned platforms.

Qualifications

• Bachelor’s degree in IS/Business/Data Analytics/Software Eng/Digital Marketing or related field preferred.
• Experience with email marketing platforms and platform administration is a plus.
• Strong problem-solving and troubleshooting skills; ability to learn enterprise software systems.

Responsibilities

• Configure, maintain, and optimize platforms to support transactional and marketing email journeys, lead generation, and customer feedback.
• Translate business and product needs into technical solutions.
• Troubleshoot platform issues and integrations across digital products.
• Work with APIs, webhooks, data feeds, and integrations between enterprise systems.
• Analyze data and system behavior to identify root causes and improvements.
• Support projects through implementation, testing, deployment, and production support.
• Document platform configurations and support processes.

Skills

Email marketing

APIs

Data analytics

SQL basics

Troubleshooting

Collaboration

JSON

Education

Bachelor's degree

Tools

Braze

Qualtrics

Digioh

Rudderstack

Job description

Milwaukee Tool is hiring an entry-level Platform Engineer I to join the Digital Platform team in Milwaukee. The role focuses on administering platforms that power email marketing, customer engagement, and digital forms, with collaboration across engineering, product management, and business teams.

You will translate business needs into technical solutions, troubleshoot issues, and grow expertise as a trusted technical owner of assigned platforms.