Platform Engineer, Developer Desktop Tooling

Fidelity Management & Research Company; Merrimack (NH); On-site; USD 48,000 - 83,000; Full time

Job summary

Fidelity Investments seeks a Platform Engineer to join the Developer Desktop Tooling team in the Fidelity Architecture and Engineering group. You will maintain desktop tooling used by engineers across Windows, macOS, and Linux, diagnose issues, and manage upgrades and lifecycle of tools.

Join a team focused on open source technologies, cloud platforms, and strong DevOps practices. The role emphasizes collaboration across organizational boundaries to deliver platform capabilities for diverse

Qualifications

• Maintain and support desktop developer tooling used by engineering teams.
• Diagnose tooling across Windows, macOS, and Linux environments.
• Manage upgrades, releases, configuration changes, and lifecycle of desktop tools.
• Monitor tool health, usage, and user feedback to identify improvements.
• Serve as escalation point for complex platform and tooling issues.
• Experience with IDEs (VS Code) and extension ecosystems.
• Experience with application installation and deployment on Windows/macOS.
• Work across teams to deliver platform capabilities used by diverse engineers.
• Knowledge of cloud platforms and CI/CD/DevOps practices.
• Strong debugging and problem-solving skills.
• Experience with DevAssist tools such as GitHub Copilot and Gemini Code Assist.

Responsibilities

• Maintain and troubleshoot desktop tooling for engineering teams.
• Coordinate upgrades and deployments of desktop tools.
• Monitor tooling health and feedback to drive improvements.
• Serve as escalation point for complex platform issues.
• Collaborate with cross-functional teams to deliver platform capabilities.

Skills

Desktop tooling

Cross-platform tooling

VS Code

CI/CD & DevOps

Cloud platforms

DevAssist tools

Debugging

Open source experience

Tools

VS Code extensions

Deployment tools

Job description

Fidelity Investments seeks a Platform Engineer to join the Developer Desktop Tooling team in the Fidelity Architecture and Engineering group. You will maintain desktop tooling used by engineers across Windows, macOS, and Linux, diagnose issues, and manage upgrades and lifecycle of tools.

Join a team focused on open source technologies, cloud platforms, and strong DevOps practices. The role emphasizes collaboration across organizational boundaries to deliver platform capabilities for diverse