Platform Engineer: AI Guardrails on OpenShift (On‑Prem)

Bank of America; Plano (TX); On-site; USD 103,000 - 180,000; Full time

Benefits offered by this job

Annual discretionary bonus

Industry-leading benefits

Paid time off

Job summary

Bank of America in the United States seeks a seasoned platform engineer to own the deployment, configuration, and day‑to‑day support of the AI guardrails platform running in our on‑premises OpenShift environment. The role emphasizes reliability, latency, and fast recovery in production traffic, not model development.

You will collaborate with vendor teams, OpenShift platform squads, information security, and application teams to keep enterprise platforms secure, stable, and scalable as adoption

Qualifications

• 10+ years in software, systems, or platform engineering.
• Experience with OpenShift or Kubernetes in production.
• Strong Linux administration and troubleshooting.
• Experience with security controls and observability tools.

Responsibilities

• Deploy, configure, upgrade, and support vendor applications on OpenShift using Helm and CI/CD.
• Manage OpenShift namespaces, quotas, storage, networking, routes, and policies.
• Onboard vendor images and drive remediation of image vulnerabilities.
• Own platform availability, performance, and capacity in production.
• Build and maintain monitoring, logging, and alerting (Splunk, Dynatrace, Prometheus, Grafana).
• Lead production incident response and root cause analysis; manage vendor escalations.
• Implement security controls, including TLS, secrets, SSO/OAuth, encryption, RBAC.
• Design high availability and disaster recovery procedures; automate deployments.
• Create runbooks and transition support to production teams.
• Support onboarding of application teams and troubleshoot integration issues.
• Mentor engineers and drive engineering standards across teams.

Skills

DevOps practices

Automation

Solution design

Architecture

Collaboration

Data management

Risk management

Technical strategy

Influence

Analytical thinking

Education

Bachelor’s or Master’s degree in CS/Data Science/MIS

Tools

OpenShift

Kubernetes

Helm

CI/CD pipelines

Splunk

Dynatrace

Prometheus

Grafana

Job description

Bank of America in the United States seeks a seasoned platform engineer to own the deployment, configuration, and day‑to‑day support of the AI guardrails platform running in our on‑premises OpenShift environment. The role emphasizes reliability, latency, and fast recovery in production traffic, not model development.

You will collaborate with vendor teams, OpenShift platform squads, information security, and application teams to keep enterprise platforms secure, stable, and scalable as adoption