Platform Engineer: AI Guardrails on OpenShift

Bank of America

Charlotte (NC)

On-site

USD 140,000 - 190,000

Full time

4 days ago

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Job summary

Bank of America is seeking a senior platform engineer to own and operate enterprise vendor platforms in our on‑prem RedHat OpenShift environment. You will deploy, configure, and support the AI guardrails platform that sits in production traffic, focusing on availability, latency, and fast recovery.

This hands‑on role requires anchoring production reliability across OpenShift, CI/CD, monitoring, security controls, and incident response.

Qualifications

10+ years of software, systems, or platform engineering experience supporting production applications.
Hands-on experience deploying and operating workloads on RedHat OpenShift or Kubernetes in production.
Experience supporting third-party/vendor enterprise platforms end to end, including installs, upgrades, patching, and vendor escalations.

Responsibilities

Deploy, configure, upgrade, and support vendor applications on on-premises OpenShift using Helm and CI/CD pipelines.
Manage OpenShift namespaces, resource quotas, storage, networking, routes, and network policies.
Onboard vendor container images and Helm charts into internal registries and drive remediation of image vulnerability findings.
Own platform availability, performance, and capacity, including scaling, latency, and throughput for services in the production request path.
Build and maintain infrastructure and application monitoring, logging, and alerting (e.g., Splunk, Dynatrace, Prometheus, Grafana).
Lead production incident response, root cause analysis, and permanent fixes; manage vendor escalations through resolution.
Implement and maintain security controls, including TLS certificates, secrets management, SSO/OAuth integration, encryption, and access management.
Design, document, and test high availability, backup, and disaster recovery/contingency procedures.
Automate environment builds, deployments, and code promotion across development, test, and production.
Create and maintain runbooks and support documentation, and transition operational support to production support teams.
Support application teams onboarding to the platform and troubleshoot integration issues (APIs, authentication, connectivity).
Mentor engineers and drive engineering standards across internal, offshore, and vendor teams.