Platform Engineer: AI Guardrails on OpenShift

Bank of America Corporation; Florida; On-site; USD 103,000 - 180,000; Full time

Benefits offered by this job

Industry-leading benefits

Discretionary incentive eligible

Job summary

Bank of America is seeking a senior platform engineer to own the deployment and operation of enterprise vendor platforms in an on‑prem OpenShift environment. You will ensure availability, security, and performance for production workloads while collaborating with OpenShift, security, and application teams.

The role emphasizes incident leadership and cross‑functional execution. The ideal candidate has hands‑on production experience with OpenShift/Kubernetes, strong Linux skills, and a proven

Qualifications

• 10+ years of software, systems, or platform engineering experience supporting production applications.
• Hands-on experience deploying and operating workloads on Red Hat OpenShift or Kubernetes in production.
• Experience supporting third-party/vendor enterprise platforms end to end, including installs, upgrades, patching, and vendor escalations.
• Strong Linux (RHEL) administration and troubleshooting skills.
• Experience with Helm, container registries, and CI/CD pipelines.
• Scripting and automation experience with Python, Bash, or similar.
• Experience with infrastructure and application observability tools such as Splunk, Dynatrace, Prometheus, or Grafana.
• Working knowledge of enterprise security controls, including TLS certificates and trust stores, secrets management, SSO/OAuth, and role-based access.
• Experience with high availability, capacity planning, performance tuning, and disaster recovery for production platforms.
• Experience working in Agile environments.
• Proven ability to lead technical initiatives and influence stakeholders.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Deploy, configure, upgrade, and support vendor applications on on-premises OpenShift using Helm and CI/CD pipelines.
• Manage OpenShift namespaces, resource quotas, storage, networking, routes, and network policies.
• Onboard vendor container images and Helm charts into internal registries and drive remediation of image vulnerability findings.
• Own platform availability, performance, and capacity, including scaling, latency, and throughput for services in the production request path.
• Build and maintain infrastructure and application monitoring, logging, and alerting (e.g., Splunk, Dynatrace, Prometheus, Grafana).
• Lead production incident response, root cause analysis, and permanent fixes; manage vendor escalations through resolution.
• Implement and maintain security controls, including TLS certificates, secrets management, SSO/OAuth integration, encryption, and access management.
• Design, document, and test high availability, backup, and disaster recovery/contingency procedures.
• Automate environment builds, deployments, and code promotion across development, test, and production.
• Create and maintain runbooks and support documentation, and transition operational support to production support teams.
• Support application teams onboarding to the platform and troubleshoot integration issues (APIs, authentication, connectivity).
• Mentor engineers and drive engineering standards across internal, offshore, and vendor teams.

Skills

Application Development

Automation

Influence

Solution Design

Technical Strategy Development

Architecture

Business Acumen

DevOps Practices

Result Orientation

Solution Delivery

Process Analytical Thinking

Collaboration

Data Management

Risk Management

Test Engineering

Education

Bachelor's or Master's degree in Computer Science / Data Science / MIS or equivalent

Tools

OpenShift

Kubernetes

Helm

CI/CD pipelines

Container registries

Splunk

Dynatrace

Prometheus

Grafana

Job description

Bank of America is seeking a senior platform engineer to own the deployment and operation of enterprise vendor platforms in an on‑prem OpenShift environment. You will ensure availability, security, and performance for production workloads while collaborating with OpenShift, security, and application teams.

The role emphasizes incident leadership and cross‑functional execution. The ideal candidate has hands‑on production experience with OpenShift/Kubernetes, strong Linux skills, and a proven