Platform Cloud Solutions Engineer — Customer Tech Advisor

Google LLC; Atlanta (GA); On-site; USD 127,000 - 184,000; Full time

Job summary

Google Cloud Platform team helps customers transform and build what's next for their business—security, reliability and scalability across infrastructure to applications. As a Platform Customer Engineer, you partner with technical Sales to differentiate Google Cloud, serving as the customer’s primary technical partner and trusted advisor.

You troubleshoot questions, run proofs of concepts and demos, architect cross-pillar cloud solutions, and present practical value to technology and business

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud architecture

Stakeholder engagement

Public speaking

Presentation skills

Education

Bachelor's degree or equivalent practical experience

Job description

Google Cloud Platform team helps customers transform and build what's next for their business—security, reliability and scalability across infrastructure to applications. As a Platform Customer Engineer, you partner with technical Sales to differentiate Google Cloud, serving as the customer’s primary technical partner and trusted advisor.

You troubleshoot questions, run proofs of concepts and demos, architect cross-pillar cloud solutions, and present practical value to technology and business