Platform Analytics & Measurement Lead

T-Mobile; Bellevue (WA); On-site; USD 128,700 - 232,300; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Mobile service discounts

Job summary

T-Mobile is seeking a Head of Measurement & Analytics to oversee analytics operations for Blis in the US. This leadership role will guide product development and go-to-market strategies while connecting media performance to business outcomes. Candidates should have a Bachelor's degree and minimum 7 years of relevant experience.

Responsibilities include developing measurement frameworks, analyzing trends, and mentoring teams. Strong leadership and analytical skills are crucial for success in this position, which offers a competitive compensation package.

Qualifications

• Proven expertise in connecting media and creator performance to business outcomes.
• Experience driving data‑informed decisions in a fast-paced environment.
• Strong understanding of customer experience dynamics and operational processes.

Responsibilities

• Develop customer experience measurement framework to guide strategy.
• Analyze customer data to identify trends and provide actionable insights.
• Lead and mentor a team to achieve performance goals.
• Collaborate with partners and leadership to align strategies.

Skills

Business Process Design

Cross-Functional Project Management

Customer Experience Design

Customer Experience Management

Customer Experience Metrics

Data Analysis

Leadership

Stakeholder Management

Strategic Thinking

Education

Bachelor's Degree and 7 years of related work experience

4–7 years experience in service strategy development

2–4 years leadership experience

2–4 years understanding of customer service dynamics

Job description

T-Mobile is seeking a Head of Measurement & Analytics to oversee analytics operations for Blis in the US. This leadership role will guide product development and go-to-market strategies while connecting media performance to business outcomes. Candidates should have a Bachelor's degree and minimum 7 years of relevant experience.

Responsibilities include developing measurement frameworks, analyzing trends, and mentoring teams. Strong leadership and analytical skills are crucial for success in this position, which offers a competitive compensation package.