Plastic Surgery Office Supervisor | Scheduling & Billing

University Physicians' Association, Inc. (UPA); Knoxville (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO

Sick Leave

Medical

Dental

Vision

STD

LTD

Life Insurance

401k with company match and immediate

Job summary

University Physicians’ Association, Inc. (UPA) seeks a full-time Office Supervisor for University Plastic Surgeons at the UT Medical Center in Knoxville to direct staff and streamline operations.

You will oversee payroll, scheduling, policy development with the Administrator, monitor performance, and liaise with billing and hospital teams to improve patient flow and service quality. This role requires at least three years of physician office supervision, coding experience, and the ability to

Qualifications

• Minimum of three (3) years of physician office supervision in health care organization.
• Prior coding experience required.
• Prefer experience working with cosmetic (self-pay) as well as reconstructive billing to insurance.

Responsibilities

• Direct, supervise, and coordinate staff and activities at physician office to provide quality, cost-effective care.
• Ensure efficient clinic flow.
• Responsible for weekly payroll and staff schedules.
• Establish office policies with Administrator in line with hospital standards.
• Oversee initial employee training and mandatory yearly training; monitor performance including annual reviews.
• Review financial performance with Administrator, including reimbursements and operating costs.
• Code charges and collaborate with the administrator and billing office.
• Coordinate with billing to manage demographics, insurance, patient balances and overdues.
• Resolve customer satisfaction issues at clinic sites; liaise with providers, staff, vendors and hospital.
• Implement processes aligned with quality measures and department goals.
• Facilitate credentialing information as needed.

Skills

Office supervision

Coding experience

Billing coordination

Staff scheduling

Job description

University Physicians’ Association, Inc. (UPA) seeks a full-time Office Supervisor for University Plastic Surgeons at the UT Medical Center in Knoxville to direct staff and streamline operations.

You will oversee payroll, scheduling, policy development with the Administrator, monitor performance, and liaise with billing and hospital teams to improve patient flow and service quality. This role requires at least three years of physician office supervision, coding experience, and the ability to