Plastic Surgery Clinic Leader: Operations & Growth

Evolving Solution Services; Los Angeles (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Professional development

Job summary

Marina Plastic Surgery seeks a dynamic Practice Manager to lead daily clinic operations, enhance patient experiences and drive financial and productivity goals. You’ll manage the clinic team, coordinate with surgeons and leadership, and ensure regulatory compliance.

The role requires a bachelor’s degree or equivalent, sales or sales management experience, and at least two years supervising a 10+ member team in a clinical setting. Strong communication and MS Office skills are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• Sales or sales management experience with a proven track record.
• Minimum 2 years’ supervisory experience managing 10+ employees, preferably in a clinic, surgical or aesthetic setting.
• Demonstrated ability to build strong customer/patient and clinician relationships.
• Proficient in Microsoft Outlook, Excel and Word.
• Strong written and verbal communication, numerical, analytical and problem-solving skills.
• Self-motivated, dynamic, team-oriented leader with high integrity and professional demeanor under pressure.

Responsibilities

• Own center performance: sales revenue, profitability, patient satisfaction and KPIs.
• Drive and implement sales strategies; assist with forecasting and set performance goals with the sales consultant.
• Partner with VP of Sales, Regional Business Director and Senior Executive leadership on strategy, program development and quality improvement.
• Work with surgeons and Nurse Manager to optimize clinical flow, patient safety, wait times, staffing and surgeon productivity; build and maintain surgeon relationships.
• Collaborate with HR on hiring, training, performance management, employee relations, payroll administration and staff development.
• Manage business administrative tasks: bank deposits, invoice review/processing, refunds, payroll transactions, and operational/financial reporting.
• Address and resolve patient complaints professionally and promptly.
• Communicate company vision, objectives and goals to staff; lead team meetings and provide clear leadership.
• Ensure compliance with clinical, safety and regulatory requirements.

Skills

Bachelor's degree

Sales experience

Sales management

Supervisory experience

Customer relationships

MS Outlook

MS Excel

MS Word

Communication skills

Problem solving

Leadership

Education

Bachelor's degree

Tools

Payroll systems

Financial reporting tools

Job description

Marina Plastic Surgery seeks a dynamic Practice Manager to lead daily clinic operations, enhance patient experiences and drive financial and productivity goals. You’ll manage the clinic team, coordinate with surgeons and leadership, and ensure regulatory compliance.

The role requires a bachelor’s degree or equivalent, sales or sales management experience, and at least two years supervising a 10+ member team in a clinical setting. Strong communication and MS Office skills are essential.