Plastic Surgery Clinic Coordinator — Patient Care & Scheduling

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 41,000; Full time

Job summary

Rush University Medical Center in Chicago, IL is seeking a Clinic Coordinator for Plastic Surgery. This full-time role supports clinic operations, patient reception, scheduling, EPIC use, and HIM tasks within the Department of Plastic Surgery.

The position requires strong customer service, attention to detail, and the ability to handle high call volumes. Shift 1, 8-hour schedule, with compensation details as stated. Travel to offsite locations may be required per business needs.

Qualifications

• High school diploma required.
• Excellent customer service and interpersonal skills.
• Ability to utilize EPIC scheduling system efficiently.
• Attention to detail and accuracy.
• Ability to sit for several hours and remain professional.
• Willingness to travel to offsite locations.

Responsibilities

• Retrieves and distributes incoming and outgoing mail, faxes, filing, stocking supplies, and prepares and disseminates clinic correspondence and Epic In-Box as directed.
• Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
• Maintains and retrieves medical records per HIM and office protocol.
• Addresses patient calls efficiently and courteously. Takes accurate, clear messages for clinical staff.
• Schedules, cancels and/or reschedules patient appointments and sends reminders as per policy.
• Transfers patients to pre-registration for insurance verification.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma

Tools

EPIC

Job description

Rush University Medical Center in Chicago, IL is seeking a Clinic Coordinator for Plastic Surgery. This full-time role supports clinic operations, patient reception, scheduling, EPIC use, and HIM tasks within the Department of Plastic Surgery.

The position requires strong customer service, attention to detail, and the ability to handle high call volumes. Shift 1, 8-hour schedule, with compensation details as stated. Travel to offsite locations may be required per business needs.