Clinic Operations Coordinator – EPIC & Patient Care

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 41,000; Full time

Job summary

Rush University Medical Center is seeking a patient-focused administrative assistant for the Int Med Geriatrics P department in Chicago. The role involves answering phones, managing EPIC tasks, patient scheduling, and handling clinic correspondence.

Candidates should have a high school diploma, basic computer skills, and strong attention to detail with a commitment to confidentiality and excellent customer service.

Qualifications

• High school diploma required.
• Proficient computer skills and EPIC experience preferred.
• Ability to maintain patient confidentiality and accuracy.
• Strong customer service and interpersonal abilities.

Responsibilities

• Answer telephones and assist patients with reception duties.
• Process referrals, orders, and HIM-related tasks in EPIC.
• Schedule, reschedule, and confirm patient appointments.
• Handle correspondence and patient communications per policy.
• Collaborate with the medical practice team and office staff.

Skills

Basic computer knowledge

Customer service

Interpersonal skills

Attention to detail

Confidentiality awareness

Epic scheduling

Education

High school diploma

Tools

EPIC

Job description

Rush University Medical Center is seeking a patient-focused administrative assistant for the Int Med Geriatrics P department in Chicago. The role involves answering phones, managing EPIC tasks, patient scheduling, and handling clinic correspondence.

Candidates should have a high school diploma, basic computer skills, and strong attention to detail with a commitment to confidentiality and excellent customer service.