Plasma Center Operations Supervisor

Kedplasma; Atlanta (GA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedplasma's Atlanta center is hiring an Assistant Manager to lead daily operations, ensure regulatory compliance, and drive donor satisfaction. You will support the Center Manager, coach staff, schedule shifts, and oversee equipment and records to maintain quality and safety.

You will promote professional service, oversee SOPs and cGMP standards, manage inventory and training, and address issues proactively in a fast-paced, regulated plasma collection environment.

Qualifications

• Bachelor’s degree in healthcare, life sciences, business administration, or related field preferred (or equivalent experience).
• Minimum 1 year of supervisory or management experience, ideally in a plasma or regulated environment.
• Knowledge of plasma operations, FDA, CLIA, and cGMP regulations preferred.
• Strong organizational and leadership skills.
• Proficiency in Microsoft Office and data entry systems.
• Ability to manage multiple priorities and maintain compliance in a dynamic setting.
• Comfortable working in regulated environments with exposure to bloodborne pathogens and cold storage.

Responsibilities

• Promote professional customer service and donor retention through staff coaching and support.
• Ensure all center activities comply with SOPs, FDA, EMEA, and customer specifications.
• Maintain operational efficiency and fiscal responsibility in accordance with cGMP and QAP standards.
• Support special donor programs, including titer testing and antibody identification.
• Oversee completion of daily logs and records, including temperature checks and quality control.
• Collaborate with management to ensure appropriate staffing and coverage for donation volumes.
• Maintain accurate personnel records, including evaluations, training, and attendance.
• Assist in scheduling and preparing for staff changes, vacations, and absenteeism.
• Identify and address quality or compliance issues proactively.
• Monitor inventory levels and ensure adequate stock for production needs.
• Manage equipment maintenance schedules and resolve equipment issues promptly.
• Respond to freezer alarms and resolve excursions to protect product quality.
• Participate in deviation management, including documentation, investigations, and CAPA implementation.
• Perform opening and closing duties, including equipment checks, documentation, security protocols, etc.

Skills

Leadership

Organizational skills

Multitasking

Regulated environment experience

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Kedplasma's Atlanta center is hiring an Assistant Manager to lead daily operations, ensure regulatory compliance, and drive donor satisfaction. You will support the Center Manager, coach staff, schedule shifts, and oversee equipment and records to maintain quality and safety.

You will promote professional service, oversee SOPs and cGMP standards, manage inventory and training, and address issues proactively in a fast-paced, regulated plasma collection environment.