Assistant Plasma Center Manager — Lead Ops & Compliance

Kedplasma; Irving (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedplasma in Irving, TX is seeking an Assistant Manager to drive donor satisfaction, team performance, and operational excellence at our plasma collection center. You will support the Center Manager in daily operations, compliance, and safety culture.

You’ll oversee staffing, scheduling, equipment oversight, deviation management, and regulatory compliance, while coaching staff and maintaining quality control.

Qualifications

• Minimum 1 year of supervisory or management experience, ideally in a plasma or regulated environment.
• Knowledge of plasma operations, FDA, CLIA, and cGMP regulations preferred.
• Strong organizational and leadership skills.
• Proficiency in Microsoft Office and data entry systems.
• Ability to manage multiple priorities and maintain compliance in a dynamic setting.
• Comfortable working in regulated environments with exposure to bloodborne pathogens and cold storage.

Responsibilities

• Promote professional customer service and donor retention through staff coaching and support.
• Ensure all center activities comply with SOPs, FDA, EMEA, and customer specifications.
• Maintain operational efficiency and fiscal responsibility in accordance with cGMP and QAP standards.
• Support special donor programs, including titer testing and antibody identification.
• Oversee completion of daily logs and records, including temperature checks and quality control.
• Collaborate with management to ensure appropriate staffing and coverage for donation volumes.
• Maintain accurate personnel records, including evaluations, training, and attendance.
• Assist in scheduling and preparing for staff changes, vacations, and absenteeism.
• Identify and address quality or compliance issues proactively.
• Monitor inventory levels and ensure adequate stock for production needs.
• Manage equipment maintenance schedules and resolve equipment issues promptly.
• Respond to freezer alarms and resolve excursions to protect product quality.
• Participate in deviation management, including documentation, investigations, and CAPA implementation.
• Perform opening and closing duties, including equipment checks, documentation, security protocols, etc.

Skills

Supervisory/management experience

Regulatory knowledge (FDA/CLIA/cGMP)

Microsoft Office

Organizational leadership

Multitasking and priority management

Education

Bachelor’s degree in healthcare, life sciences, business administration, or related field

Job description

Kedplasma in Irving, TX is seeking an Assistant Manager to drive donor satisfaction, team performance, and operational excellence at our plasma collection center. You will support the Center Manager in daily operations, compliance, and safety culture.

You’ll oversee staffing, scheduling, equipment oversight, deviation management, and regulatory compliance, while coaching staff and maintaining quality control.