Plasma Center Operations Lead

Kedrion Biopharma GmbH; Pharr (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedrion Biopharma Inc. is seeking an Assistant Manager to drive operational excellence at our plasma collection center. You will support the Center Manager in daily operations, ensuring compliance, safety, quality, and donor care.

You’ll lead staffing, scheduling, equipment oversight, and regulatory tasks while coaching staff to deliver professional service and maintain cGMP standards. This role requires collaboration with management, handling deviations, and ensuring traceability of records.

Qualifications

• Bachelor’s degree preferred (or equivalent experience).
• Minimum 1 year of supervisory or management experience, ideally in a plasma or regulated environment.
• Knowledge of plasma operations, FDA, CLIA, and cGMP regulations preferred.
• Strong organizational and leadership skills.
• Proficiency in Microsoft Office and data entry systems.
• Ability to manage multiple priorities and maintain compliance in a dynamic setting.
• Comfortable working in regulated environments with exposure to bloodborne pathogens and cold storage.

Responsibilities

• Promote professional customer service and donor retention through staff coaching and support.
• Ensure all center activities comply with SOPs, FDA, EMEA, and customer specifications.
• Maintain operational efficiency and fiscal responsibility in accordance with cGMP and QAP standards.
• Support special donor programs, including titer testing and antibody identification.
• Oversee completion of daily logs and records, including temperature checks and quality control.
• Collaborate with management to ensure appropriate staffing and coverage for donation volumes.
• Maintain accurate personnel records, including evaluations, training, and attendance.
• Assist in scheduling and preparing for staff changes, vacations, and absenteeism.
• Identify and address quality or compliance issues proactively.
• Monitor inventory levels and ensure adequate stock for production needs.
• Manage equipment maintenance schedules and resolve equipment issues promptly.
• Respond to freezer alarms and resolve excursions to protect product quality.
• Participate in deviation management, including documentation, investigations, and CAPA implementation.
• Perform opening and closing duties, including equipment checks, documentation, security protocols, etc.

Skills

Supervisory experience

Regulated environment

Organizational skills

Leadership

Microsoft Office

Data entry

Multitasking

Cold storage knowledge

Education

Bachelor’s degree or equivalent experience

Tools

Data entry systems

Job description

Kedrion Biopharma Inc. is seeking an Assistant Manager to drive operational excellence at our plasma collection center. You will support the Center Manager in daily operations, ensuring compliance, safety, quality, and donor care.

You’ll lead staffing, scheduling, equipment oversight, and regulatory tasks while coaching staff to deliver professional service and maintain cGMP standards. This role requires collaboration with management, handling deviations, and ensuring traceability of records.