Plasma Center Front Desk & Donor Care Specialist

B Positive Plasma; Wilmington (DE); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Flexible scheduling

Positive work environment

Paid training

Medical & dental benefits

Paid time off

401(k)

Job summary

B Positive Plasma in Wilmington, DE is seeking a Medical Receptionist to support donor intake and front-desk operations. You will greet donors, register them, and coordinate appointments while ensuring regulatory compliance.

Under supervision, you’ll handle health history forms, assist with donor payments at checkout, and help maintain a clean, compliant donation area. Travel up to 25 miles may be required for training or staffing needs.

Qualifications

• High school diploma or equivalent with documentation.
• Ability to read and write English; basic computer proficiency.
• 1–2 years of customer service experience desired.

Responsibilities

• Greet and register donors.
• Attend to donors' needs and respond to inquiries.
• Schedule donor appointments and follow up on missed appointments.
• Ensure the donation area is clean and compliant.
• Assist in donor payments at checkout.
• Travel up to 25 miles for training or staffing needs.

Skills

English literacy

Customer service

Computer skills

Organizational skills

Public interaction

Education

High school diploma

Tools

Computer basics

Telephone system

Job description

B Positive Plasma in Wilmington, DE is seeking a Medical Receptionist to support donor intake and front-desk operations. You will greet donors, register them, and coordinate appointments while ensuring regulatory compliance.

Under supervision, you’ll handle health history forms, assist with donor payments at checkout, and help maintain a clean, compliant donation area. Travel up to 25 miles may be required for training or staffing needs.