Plasma Center Customer Service & Phlebotomy Specialist

Biolife Plasma Services; Janesville (WI); On-site; USD 18,000 - 26,000; Part time

Job summary

BioLife Plasma Services in Janesville, WI is seeking a donor screener who performs phlebotomy to support plasma center operations. You will greet donors, screen new and repeat donors, take vital signs, and manage donor records with our Donor Information System.

The role requires flexibility for evenings, weekends, and holidays, plus a high school diploma and ability to lift light to moderate loads. Prior customer-facing experience is helpful.

Qualifications

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear.
• 1 or more years minimum experience working in a customer or patient facing role is helpful.

Responsibilities

• You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
• You will screen new and repeat donors and take and record donor vital signs and finger stick results.
• You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
• You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

Skills

Customer service

Phlebotomy

Education

High school diploma or equivalent

Tools

Donor Information System

Job description

BioLife Plasma Services in Janesville, WI is seeking a donor screener who performs phlebotomy to support plasma center operations. You will greet donors, screen new and repeat donors, take vital signs, and manage donor records with our Donor Information System.

The role requires flexibility for evenings, weekends, and holidays, plus a high school diploma and ability to lift light to moderate loads. Prior customer-facing experience is helpful.