Plant IT Pro: 24/7 Support, MES/ERP & Network

Yanfeng US Automotive Interior Systems II LLC

Holland (MI)

On-site

USD 60,000 - 85,000

Full time

6 days ago
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Job summary

Yanfeng US Automotive Interior Systems II LLC in Holland, MI, seeks an IT support professional to provide first-line PC/Server and desktop user assistance, manage incidents, perform system maintenance, and coordinate with IT leaders on change management.

You will support MES/MRP/ERP environments, LAN/WAN networks, printers and mobile devices, participate in safety and quality initiatives, and assist in IT projects across the site while ensuring reliable operation of plant IT systems.

Qualifications

  • 3+ years IT or related experience in an automotive manufacturing environment.
  • 2+ years’ experience in supporting LANs and WANs
  • Experience in MES/MRP/ERP systems
  • Experience maintaining mobile handhelds, printers
  • Experience in data collection and barcoding systems
  • PC/Server hardware and SQL reporting experience
  • First-line network equipment support; Cisco a plus
  • Customer support with hardware, software and network support

Responsibilities

  • Primary IT support resource for PC/Server, MS Office, and desktop clients.
  • Support off shifts and weekends via telephone, VPN, and onsite for critical issues.
  • Oversee daily computer systems operations including admin, security, backups, and upgrades.
  • Follow change management procedures before production changes.
  • Communicate IT activities to Senior IT Management and staff.
  • Support IT Manager and act as Project Manager for IT initiatives.
  • Ensure adherence to IT initiatives, policies, security and BOS processes.
  • Participate in IT incident reviews and assist in corrective actions.
  • Coordinate with Maintenance on overhead, lift-related work and plant infrastructure access.

Skills

LAN/WAN support
MES/MRP/ERP support
PC/Server hardware
SQL queries
Customer support
Network equipment
Microsoft Office
Security/compliance

Education

Associate degree in CS

Tools

SQL Server
Cisco

Job description

Yanfeng US Automotive Interior Systems II LLC in Holland, MI, seeks an IT support professional to provide first-line PC/Server and desktop user assistance, manage incidents, perform system maintenance, and coordinate with IT leaders on change management.

You will support MES/MRP/ERP environments, LAN/WAN networks, printers and mobile devices, participate in safety and quality initiatives, and assist in IT projects across the site while ensuring reliable operation of plant IT systems.

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