Plant Digital Technician

Kraft Heinz Company; Jacksonville (FL); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Pet Insurance

EAP (Employee Assistance Program)

HSA / HRA

Job summary

Kraft Heinz Company is seeking a Plant Digital Technician in Jacksonville, FL to lead digital system improvements, build dashboards, and collaborate with IT on data infrastructure. The role emphasizes BI reporting and data quality across manufacturing operations.

Candidates should have experience with Power BI/Tableau, SQL, and SAP, plus strong problem-solving skills and the ability to train floor staff on digital tools. Competitive hourly pay.

Qualifications

• Experience developing dashboards and BI reports.
• Strong data analytics and reporting skills.
• Familiarity with SAP and ERP systems.

Responsibilities

• Troubleshoot and maintain plant digital systems and dashboards.
• Collaborate with IT to implement system improvements.
• Build and refine dashboards for plant data collection.
• Apply KHMS practices and improve data infrastructure.
• Lead small analytics projects from initiation to delivery.
• Implement Tableau, Power BI, SQL, and Python solutions.
• Train floor staff on CWP and digital tools.

Skills

Dashboard development

SQL fundamentals

PLC knowledge

Advanced Excel

SAP proficiency

Technical writing

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Power BI

Tableau

Power Automate

SQL

Python

SAP

Job description

Job Description

Location: Jacksonville, FL

Benefits & Compensation Overview

• Medical
• Dental
• Vision
• Life Insurance
• Short-and long-term disability
• 401K

Additional perks

• Pet Insurance
• EAP Employee Assistance Program, etc.
• (HRA) Health Reimbursement Account or (HSA) Health Savings Account

Pay

Pay starting is $35.00/hr. Annual increases

Work Schedule

First Shift - 7:00am – 3:00pm (Monday – Friday), but may vary *Overtime may be required as needed*

Job Overview

The Kraft Heinz Company is currently seeking a Plant Digital Technician to work at our food processing facility in Jacksonville, FL! Successful candidates must be willing to supply improvements, suggestions, and ideas to help continue the success of our facility. Under the direction of the Packing Manager, the Plant Digital Technician will be expected to understand and provide leadership to improve and maintain plant digital systems and databases by performing the following:

Job Responsibilities

• Troubleshooting and maintaining of plant digital systems including Connected Worker, St1, Power BI reporting, Tableau Reporting, AI reporting, Power Automate, and future digital systems as needed.
• Assist and collaborate with IT to determine system improvements and implementation for the Jacksonville plant.
• Building and refining dashboards for plant specific data collection.
• Understand and apply KHMS (Kraft Heinz Management System) practices such as 5S, centerline management, shift hand-offs, operational standard ownership/support, problem solving, etc.
• Maintains Kraft quality standards by using KHMS guidelines
• Enhance the Jacksonville facility’s digital systems/solutions.
• Work with CI, production, maintenance, management, and equipment operators to improve the plant’s digital systems and controls, including:
• Help to define and improve our internal standards for style, maintainability, and best practices for a high-scale data infrastructure:
• Expand our data warehouse with clean data ready for analysis.
• Installation and setup CWP on tablet
• Able to train CWP on the floor level to ensure the system is fully adapted.
• Understand and troubleshoot complex system faults and programmable control.
• Small analytics project delivery including initiation, planning, scope, budget and change request management.
• Implement disruptive technologies (Tableau, Power BI, SQL, Python) focused on fundamentally transforming the way in which we operate.
• Serve as an integral part of the Digital Revolution.
• Continue to develop your skills by staying up to date on all the latest innovations and evolutions in the Business Intelligence community.
• Support and promote local system (AI, PI, MPI, ST-1) processes and implementation of new or improved quality system programs.
• Support QRMP and KHMS Implementation and Maintenance.
• Set up CWP in plant wide and support CWP Implementation and Maintenance Document Control through eQCMS.
• Management of AI, PI, MPI and ST-1 to ensure function accurately day to day and assist with formula and function update.
• Management of CWP system and lead the conversion of paper documents (CIL, CL, 5S, Defect tags) to paperless format.
• Management of SAP systems including setting up new products and maintaining current specifications.
• PC & Software Configuration and maintenance including eQCMS and SAP Configure Net Content Specifications.
• It is the responsibility of all employees to adhere to all site rules, and to adhere to all ways of working, and processes and procedures within that role Perform Statistical Analysis of Data.
• Other duties as assigned or required; may include any quality or sanitation function needed to meet current or future business needs.
• Conform to Kraft Heinz Foods Company, Inc., Good Manufacturing Practices (GMP’s) and perform area housekeeping duties.
• Perform all work in a safe and efficient manner consistent with lockout/tag out, hot work, fall protection, and other OSHA regulations.
• Provide leadership in Failure Analysis to determine root causes of reoccurring failures.
• Provide leadership to increase OEE for Kraft Heinz Company, Jacksonville.
• Accountable for the Safety, Health and Environmental systems and operational standards to ensure compliance as is outlined in our policies/procedures and processes.
• Must report and/or correct unsafe acts or conditions as well as perform work safely, including following GMP and PPE guidelines.

Strong knowledge in:

• Excellent computer skills including proficiency in Microsoft office suite, SAP
• Standard mathematical & statistical skills, as well as an ability to perform accurate work and attention to detail.
• Experience developing dashboards, reports, and scorecards with a strong user interface.
• SQL/ database fundamentals and coding experience is a plus.
• Understanding of PLC logic and having basic knowledge of PLC programming.
• SAP, Microsoft Word, Excel and e-mail, and technical writing skills.

Must have the ability to:

• Lead and participate in plant problem solving teams.
• Apply problem-solving techniques & train others in problem solving/troubleshooting of digital systems.
• Communicate technical information efficiently and effectively with all levels of management and plant personnel.
• Demonstrate leadership in continuous improvement.
• Learn SQL/Database infrastructure and basic SQL coding skills.

Physical Requirements

• Performs bending, squatting, kneeling, sorting, ascending, and descending moves up to 50 pounds; holds and grips object; must possess manual dexterity necessary to operate equipment and disassemble and reassemble equipment.

Working Environments

• Primarily indoors in both a hot, humid production environment and cold, cooler environment.

Education Requirements

High School Diploma or equivalent is a must. Bachelor’s degree is preferred.

Equal Opportunity Employer (EEO/DEI)

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail].

ABOUT US

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

WHY US

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

INCLUSION MATTERS TO US

Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.