Plano IT Specialist: Onsite Tech Support & IT Ops

srahiring; Plano (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) retirement plan

Health, dental, vision, and life insurance

PTO and flexible work environment

Job summary

Kaye/Bassman International Corporation is looking for an IT Specialist to support their Information Technology department in Plano, TX. This role involves providing technical support, managing hardware, and ensuring that the company utilizes up-to-date technology.

The ideal candidate will have over 3 years of corporate IT experience, proficiency in Windows 11 and Office 365, and strong hardware troubleshooting skills. KBIC offers a supportive environment and comprehensive benefits.

Qualifications

• 3+ years in a corporate IT support role.
• Must pass a background check and drug screening.
• Comfortable working onsite full-time in Plano, TX.

Responsibilities

• Provide technical support for end-users and office technologies.
• Manage hardware for remote office environments.
• Resolution of IT support tickets according to SLAs.
• Ensure company hardware and software are secure and scalable.

Skills

Windows 11 proficiency

Office 365 administration

PC hardware troubleshooting

Zoom and Teams experience

Remote support abilities

Tools

Help desk ticketing system

Remote management tools

SonicWall knowledge

Job description

Kaye/Bassman International Corporation is looking for an IT Specialist to support their Information Technology department in Plano, TX. This role involves providing technical support, managing hardware, and ensuring that the company utilizes up-to-date technology.

The ideal candidate will have over 3 years of corporate IT experience, proficiency in Windows 11 and Office 365, and strong hardware troubleshooting skills. KBIC offers a supportive environment and comprehensive benefits.