Plano-Based Onsite Network Project Delivery Manager

Appathon.Ai; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

UpSela Talent Solutions Inc. is seeking an experienced Service Delivery Manager to lead enterprise network infrastructure project delivery across LAN, WAN, wireless, network security, and OT environments.

This senior leadership position directly manages two Project Delivery Leads and oversees approximately 40 professionals. You will be responsible for portfolio execution, customer relationships, financial performance, resource planning, and delivery quality while developing scalable network

Qualifications

• Bachelor’s degree in information technology, computer science, engineering, or related field.
• 10+ years of progressive IT infrastructure, network engineering, technical project management, or IT service delivery.
• 5+ years of experience in network project delivery.
• 5+ years of experience leading project management staff or technical delivery teams.
• 3+ years managing team leads or managers overseeing teams of 20+ members.
• Strong working knowledge of LAN/WAN, routing, switching, MPLS, SD-WAN, VPN, wireless design and site surveys, firewalls, NAC, network segmentation, Industrial DMZ, monitoring, and high-availability architectures.

Responsibilities

• Oversee concurrent network infrastructure projects within scope, schedule, budget, and quality requirements.
• Establish project governance, quality reviews, change controls, reporting standards, and risk management processes.
• Manage and mentor Project Delivery Leads; oversee workforce planning, capacity forecasting, resource allocation, and team performance.
• Serve as primary customer contact; manage delivery commitments, resolve escalations, and present updates to executives.
• Develop standardized service models, service catalogs, operating procedures, and SLAs.

Skills

Leadership

Executive communication

Vendor management

Project portfolio management

English proficiency

Education

Bachelor's degree in IT/CS/Engineering

Tools

ServiceNow

Jira

Microsoft Project

Power BI

Job description

UpSela Talent Solutions Inc. is seeking an experienced Service Delivery Manager to lead enterprise network infrastructure project delivery across LAN, WAN, wireless, network security, and OT environments.

This senior leadership position directly manages two Project Delivery Leads and oversees approximately 40 professionals. You will be responsible for portfolio execution, customer relationships, financial performance, resource planning, and delivery quality while developing scalable network