Planet Fitness Part Time Customer Service Representative

Planet Fitness; Statesville (NC); Presencial; USD 13.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Shift-differential pay for select Shif

Descripción de la vacante

Planet Fitness in Statesville, NC is seeking a part-time Customer Service Rep to welcome members, sign up new members, and assist with daily club operations. The role offers a flexible schedule and 10-25 hours per week, with hourly wage starting at $11.

Candidates should be dependable, with strong customer service skills and basic computer proficiency. Shifts may vary by business needs, including some weekend availability.

Formación

• Customer service experience required.
• High school diploma or GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsabilidades

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Educación

High school diploma/GED equivalent

Herramientas

Basic computer proficiency

Descripción del empleo

Job Details: Job Location: L077 Statesville - Statesville, NC 28625, Part- Time: Starting at $11 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

Flexible Schedule Required | 10-25 Hours Per Week

We are looking for dependable individuals with flexible availability who are willing to work varying shifts and provide additional coverage as needed.

Club Hours

• Monday-Thursday: 5:00 AM - 11:00 PM
• Friday: 5:00 AM - 9:00 PM
• Saturday-Sunday: 7:00 AM - 7:00 PM

Scheduling Requirements

• Currently 10-20 hours per week.
• Shifts and hours may vary based on business needs.
• Must be willing to fill in and provide coverage when needed.
• Some weekend availability is required.

At National Fitness Partners, we don't just work in fitness- we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

We Are Accountable – Self-starters who pursue excellence.

We Are Driven – Problem solvers who deliver results.

We Are Passionate – Positive energy with a real desire to help others.

We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you're looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

Customer Service Representative Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Qualifications: Job Requirements

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Physical Demands

• Frequent lifting, carrying, pushing, and pulling
• Must be able to lift up to 75 lbs.
• Will encounter cleaning chemicals during shift
• Frequent climbing, balancing, kneeling and crouching during shift
• Continual reaching with hands/fingers/arms during shift