Pizza Store GM: Lead Team, Drive Ops & Guest Joy

Domino's Pizza; Galesburg (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Domino's Pizza in Galesburg, IL seeks an experienced General Manager to lead daily operations, mentor a team, and drive customer satisfaction. You will oversee cash handling, budgeting, and performance metrics while maintaining high standards of service and efficiency.

The role requires strong leadership, communication, and organizational skills, with a hands-on approach to safety and store viability in a fast-paced environment.

Qualifications

• Proven leadership and management experience.
• Strong math and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience managing finances and budgets.
• Customer service excellence and satisfaction focus.
• Ability to lift up to 25 pounds regularly.
• Friendly, diligent, and responsible work ethic.
• Strong organizational and time management skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Problem-solving mindset with analytical capabilities.

Responsibilities

• Oversee shift operations and day-to-day execution.
• Lead, mentor, and develop a team.
• Manage cash handling, money management, and budget accountability.
• Deliver outstanding customer service and foster a customer-focused culture.
• Handle customer interactions, answer phones, and take orders with professionalism.
• Implement and maintain operational standards, including cleanliness and organization.
• Analyze performance metrics and make data-driven decisions to improve store performance.
• Resolve conflicts and address employee concerns with empathy and transparency.
• Ensure compliance with company policies and procedures.
• Manage inventory and stock levels effectively.

Skills

Leadership

Math skills

Communication

Budget management

Customer service

Time management

Organizational skills

Multitasking

Problem solving

Team motivation

Tools

POS systems

Inventory management systems

Job description

Domino's Pizza in Galesburg, IL seeks an experienced General Manager to lead daily operations, mentor a team, and drive customer satisfaction. You will oversee cash handling, budgeting, and performance metrics while maintaining high standards of service and efficiency.

The role requires strong leadership, communication, and organizational skills, with a hands-on approach to safety and store viability in a fast-paced environment.