Pizza Shop General Manager: Lead, Profit & Service

Papa John's International; Marion (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Papa John’s is seeking a Restaurant Manager to oversee all functions of a Papa John’s restaurant, ensuring high-quality products and customer service to drive profitability. You will lead with accountability, recruit and train staff, and enforce company policies and brand standards.

The role emphasizes hands-on management, team leadership, and adherence to safety and operational procedures across all shifts. Flexibility for long hours and weekends is required.

Qualifications

• Requires strong leadership and the ability to manage restaurant operations.
• Must ensure compliance with company policies and brand standards.
• Excellent customer service and team development skills.

Responsibilities

• Provide quality products by ensuring each order meets Papa John’s standards and responding to customer concerns.
• Recruit and train staff, maintain adequate staffing, and conduct performance reviews.
• Manage sales against budget and implement local marketing to drive profits and customer loyalty.
• Oversee inventory, cash management, and asset protection while maintaining safety standards.

Skills

Leadership

Critical Thinking

Customer Focus

Developing Team Members

Flexibility

Initiative

Leading Team Members

Managing Execution

Education

High school diploma or GED

Job description

Papa John’s is seeking a Restaurant Manager to oversee all functions of a Papa John’s restaurant, ensuring high-quality products and customer service to drive profitability. You will lead with accountability, recruit and train staff, and enforce company policies and brand standards.

The role emphasizes hands-on management, team leadership, and adherence to safety and operational procedures across all shifts. Flexibility for long hours and weekends is required.