Customer Service Rep — Fast-Paced Pizza Team

Domino's Pizza

Granite City (IL)

On-site

USD 25,000 - 35,000

Full time

14 days+

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Job summary

A leading pizza delivery company in Granite City, United States, is seeking a Customer Service Representative to join their team. The role involves handling customer orders, providing service, and maintaining quality standards at the location. Ideal candidates will have strong communication skills, attention to detail, and flexibility for various shifts. Previous experience in food service is a plus but not required. This position offers a dynamic work environment with a focus on customer satisfaction.

Qualifications

  • Strong attention to detail and ability to follow directions accurately.
  • Flexibility to work various shifts, including weekends and holidays.
  • Physical ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately.
  • Prepare and make pizzas according to company standards.
  • Provide outstanding customer service, addressing inquiries and resolving issues.

Skills

Excellent communication skills
Attention to detail
Basic math skills
Team player attitude
Ability to thrive in a fast-paced environment

Education

High school diploma or equivalent

Job description

Customer Service Rep(02849) - 3988 Maryvile Rd
  • Full-time
  • Job Category Org: Store Customer Service Rep
  • Join our team at Domino's Pizza in Granite City, United States, as a Customer Service Representative! We're looking for enthusiastic individuals to provide exceptional service at our 3988 Maryvile Rd location. As the face of our brand, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality.

    • Answer incoming phone calls and take customer orders accurately
    • Prepare and make pizzas according to company standards
    • Process cash and credit card transactions efficiently
    • Provide outstanding customer service, addressing inquiries and resolving issues
    • Maintain a clean and organized work environment
    • Collaborate with team members to ensure smooth operations during busy periods
    • Assist with various tasks as needed, including cleaning and restocking supplies
    • Lift and move items weighing up to 25 lbs.
      • Excellent communication skills with a friendly and professional demeanor
      • Strong attention to detail and ability to follow directions accurately
      • Basic math skills for handling cash transactions
      • Flexibility to work various shifts, including weekends and holidays
      • Physical ability to stand for extended periods and lift up to 25 lbs.
      • Team player attitude with a willingness to assist colleagues as needed
      • Ability to thrive in a fast-paced environment and multitask effectively
      • Customer-focused mindset with a commitment to providing exceptional service
      • Previous experience in food service or customer service is a plus, but not required
      • High school diploma or equivalent preferred

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