Pizza Shop Customer Service & Orders Specialist

Domino's; Springfield (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Join our Domino's Pizza team in Springfield, IL as a Customer Service Representative. You will be the face of our brand, greeting customers, taking orders, handling cash, and helping prepare pizzas to meet standards.

We value friendly, reliable team players who can multitask in a fast-paced setting, work weekends/holidays, and maintain a clean, organized workspace while delivering great service.

Qualifications

• Excellent communication skills with a friendly and professional demeanor.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for handling cash transactions.
• Ability to multitask and work efficiently in a fast-paced environment.
• Customer-focused mindset with a commitment to providing great service.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Handle cash transactions and maintain accurate records.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various tasks as needed, including cleaning and restocking supplies.
• Lift and move items weighing up to 25 lbs. as required.

Skills

Excellent communication

Customer-focused

Team player

Flexibility to work various shifts

Multitasking

Basic math skills

Basic computer skills

Calm under pressure

Stand for extended periods

Drug test & background check compliant

Tools

Ordering systems

Job description

Join our Domino's Pizza team in Springfield, IL as a Customer Service Representative. You will be the face of our brand, greeting customers, taking orders, handling cash, and helping prepare pizzas to meet standards.

We value friendly, reliable team players who can multitask in a fast-paced setting, work weekends/holidays, and maintain a clean, organized workspace while delivering great service.