Full-Time Customer Service Rep - Fast-Paced Pizza Team

Domino's Pizza; Peoria (IL); Vor Ort; USD 16.531 - 22.041; Vollzeit

Zusammenfassung

A well-known pizza chain in Peoria, Illinois, is seeking a Customer Service Representative to ensure an excellent customer experience. The role involves answering calls, taking orders, preparing food, and handling transactions. Ideal candidates possess strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. The company offers full-time shifts and values team collaboration to provide great service during busy periods.

Qualifikationen

• Excellent communication skills and a positive attitude are essential.
• Ability to follow directions in a fast-paced work environment.
• Flexibility to work different shifts as needed.

Aufgaben

• Answer phone calls and take customer orders accurately.
• Prepare pizzas according to company standards.
• Process cash and credit card transactions.

Kenntnisse

Strong communication skills

Friendly attitude

Basic math skills

Ability to multitask

Customer-focused mindset

Ausbildung

High school diploma or equivalent preferred

Jobbeschreibung

Customer Service Rep(02810) - 425 N. Western Ave.

• Full-time
• Job Category Org: Store Customer Service Rep

Domino's Pizza in Peoria, United States is seeking a dedicated and customer-focused Customer Service Representative to join our dynamic team at our 425 N. Western Ave. location. In this role, you'll be the welcoming face of our organization, delivering exceptional service and creating positive experiences with every customer interaction. We're looking for someone who combines efficiency with genuine care, thrives in a collaborative environment, and is committed to supporting our customers and team members alike.

• Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a friendly demeanor
• Process cash and credit card transactions with precision and attention to detail
• Prepare and assemble pizzas according to company standards and quality specifications
• Provide exceptional customer service by addressing inquiries, resolving concerns, and handling complaints with empathy and professionalism
• Collaborate with team members to ensure smooth operations during peak hours and busy periods
• Maintain a clean, organized, and sanitary work environment in compliance with food safety regulations
• Multitask effectively by managing multiple responsibilities simultaneously while prioritizing customer needs
• Lift and move items weighing up to 25 lbs. as needed throughout your shift
• Adhere to all company policies, procedures, and food safety standards
• Demonstrate problem-solving skills to overcome challenges and support team success
• Strong verbal and written communication skills with the ability to interact professionally with diverse customers
• Friendly, positive attitude with a genuine commitment to customer satisfaction
• Ability to work efficiently and remain calm in a fast-paced, high-volume environment
• Solid basic math skills for handling cash transactions and providing accurate change
• Team player mentality with a collaborative approach to achieving organizational goals
• Physical capability to stand for extended periods and lift up to 25 lbs. regularly
• Excellent attention to detail and commitment to maintaining cleanliness and organization
• Strong multitasking and prioritization abilities to manage competing demands
• Flexibility to work various shifts, including weekends and holidays as scheduled
• Reliable and punctual with a strong work ethic and commitment to dependability
• Active listening skills and ability to understand and respond to customer needs
• Problem-solving mindset with the ability to resolve issues independently or escalate appropriately
• High school diploma or equivalent preferred

All your information will be kept confidential according to EEO guidelines.

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