Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's; Springfield (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Join our Domino's Pizza team in Springfield, IL as a Customer Service Representative. You will be the face of our brand, greeting customers, taking orders, handling cash, and helping prepare pizzas to meet standards.

We value friendly, reliable team players who can multitask in a fast-paced setting, work weekends/holidays, and maintain a clean, organized workspace while delivering great service.

Qualifications

• Excellent communication skills with a friendly and professional demeanor.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for handling cash transactions.
• Ability to multitask and work efficiently in a fast-paced environment.
• Customer-focused mindset with a commitment to providing great service.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Handle cash transactions and maintain accurate records.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various tasks as needed, including cleaning and restocking supplies.
• Lift and move items weighing up to 25 lbs. as required.

Skills

Excellent communication

Customer-focused

Team player

Flexibility to work various shifts

Multitasking

Basic math skills

Basic computer skills

Calm under pressure

Stand for extended periods

Drug test & background check compliant

Tools

Ordering systems

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive attitude and easy smile
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing great service
• Ability to remain calm and professional under pressure
• Basic computer skills for operating ordering systems (training provided)
• Food handling experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.

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