Customer Service Rep(02932) - 5519 North Illinois

Domino's; Fairview Heights (IL); On-site; USD 29,000 - 42,000; Full time

Job summary

Domino's Pizza in Fairview Heights, IL is seeking a Customer Service Representative to join our store team. You will answer calls, take orders, handle cash/credit payments, and ensure friendly, accurate service while maintaining a clean, organized workspace.

Responsibilities include pizza prep to order, teamwork during busy periods, and upholding our high standards of food safety and customer satisfaction. Weekend/holiday shifts may be required.

Qualifications

• Excellent communication and friendly demeanor
• Ability to follow directions and follow procedures
• Flexible shifts, including weekends/holidays
• Basic math for cash handling and orders
• Thrives in a fast-paced environment
• Team player and supportive
• Positive attitude and friendly demeanor
• Stand for long periods, lift up to 25 lbs
• Strong multitasking for multiple orders
• Maintain a clean, organized workspace
• Remain calm and professional under pressure

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, ensuring a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold our high standards of cleanliness
• Handle and lift items weighing up to 25 lbs. as needed

Skills

Communication

Follow directions

Shift flexibility

Math skills

Fast-paced

Team player

Positive attitude

Stamina

Multitasking

Clean workspace

Composure under pressure

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our team at Domino's Pizza in Fairview Heights, United States, as a Customer Service Representative! We're looking for friendly, efficient, and customer-focused individuals to deliver exceptional service and create memorable experiences for our valued customers.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, ensuring a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold our high standards of cleanliness
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent communication skills with a friendly and approachable demeanor
• Strong ability to follow directions and adhere to company procedures
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for accurate cash handling and order processing
• Ability to thrive in a fast-paced, dynamic environment
• Team player mentality with a willingness to support colleagues
• Great attitude and an easy smile
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Strong multitasking skills to manage multiple orders and tasks simultaneously
• Commitment to maintaining a clean and organized workspace
• Ability to remain calm and professional under pressure