Pizza Shift Lead: Quality, Service & Team Impact

papajohns; Murfreesboro (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Papa Johns in Murfreesboro, TN is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service while driving restaurant profitability. You will help execute company policies and maintain compliance with laws.

This role requires prior shift lead experience, a high school diploma or GED, and flexibility to work nights, weekends, and extended hours. Strong teamwork, communication, and attention to safety are essential.

Qualifications

• High School diploma or GED preferred
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
• Successful and stable employment history
• Must be 18 years of age or older
• Must be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends and emergencies
• Ability to perform the job duties of all positions in the restaurant

Responsibilities

• Adheres to guidelines and responsibilities for each station (dough management, portioning, quality products)
• Contributes to achieving product goals and customer satisfaction; follows policies and procedures
• Exemplifies core values and works well with others; remains flexible
• Ensures adequate shift coverage and provides feedback
• Supports profitability by managing costs and inventory per company guidelines

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Successful and stable employment history

Must be 18 years of age or older

Must be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise

Ability to successfully perform the job duties of all positions in the restaurant

Job description

Papa Johns in Murfreesboro, TN is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service while driving restaurant profitability. You will help execute company policies and maintain compliance with laws.

This role requires prior shift lead experience, a high school diploma or GED, and flexibility to work nights, weekends, and extended hours. Strong teamwork, communication, and attention to safety are essential.