Pizza Shift Lead — Fast-Paced Ops & Team Leadership

baddpizza - Buffalo, NY Style Pizza & Wings; Falls Church (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Competitive pay plus tips

Job summary

baddpizza is seeking a Shift Lead to oversee daily restaurant operations in the absence of the Assistant and General Managers. You will drive fast, friendly service, uphold quality, and manage team performance while maintaining safety standards.

Competitive pay (plus tips) with full-time medical, dental, and vision benefits. The role emphasizes customer relations, inventory control, and accountability for delivering high-quality food and service.

Qualifications

• High School Diploma with 2 years of work experience in the food industry.
• Supervisory experience in a food service environment.
• Dedication to providing exceptional customer service.

Responsibilities

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.
• Conducts performance appraisals, takes disciplinary action, motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
• Ensures food quality and 100% customer satisfaction.
• Champions recognition and motivation efforts.

Skills

Customer service

Communication

Team building

Analytical thinking

Basic computer literacy

Conflict resolution

Education

High School Diploma

Job description

baddpizza is seeking a Shift Lead to oversee daily restaurant operations in the absence of the Assistant and General Managers. You will drive fast, friendly service, uphold quality, and manage team performance while maintaining safety standards.

Competitive pay (plus tips) with full-time medical, dental, and vision benefits. The role emphasizes customer relations, inventory control, and accountability for delivering high-quality food and service.