Pizza Kitchen Shift Lead: Service, Quality & Profit

Papa John's International; College Park (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s is seeking a Shift Leader in College Park, GA to supervise shifts and areas of the restaurant, ensuring high quality products and customer service while supporting profitability. You will implement policies, ensure compliance with laws, and lead a team through peak periods.

Responsibilities include overseeing stations, maintaining food quality, controlling costs, and providing feedback to keep operations running smoothly. Strong teamwork and flexibility are essential.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Successful and stable employment history.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours) including nights and weekends.
• Ability to perform the job duties of all positions in the restaurant.

Responsibilities

• Adheres to station guidelines including dough management and proper portioning.
• Contributes to achieving product goals and satisfies customers while following policies.
• Exhibits core values and maintains a positive attitude, working well with others.
• Ensures adequate shift coverage and maintains quality, service, and cost controls.
• Supports profit goals and cash management; assists inventory management per company guidelines.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John’s is seeking a Shift Leader in College Park, GA to supervise shifts and areas of the restaurant, ensuring high quality products and customer service while supporting profitability. You will implement policies, ensure compliance with laws, and lead a team through peak periods.

Responsibilities include overseeing stations, maintaining food quality, controlling costs, and providing feedback to keep operations running smoothly. Strong teamwork and flexibility are essential.