Pizza Customer Service Specialist – In-Store & Phone

Dominos; Oskaloosa (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Awesome discounts on Pizza!

Full training with an industry leading

Excellent career with great promotion候

Job summary

Domino's is seeking a Customer Service Representative in Iowa to ensure positive customer experiences by handling calls, online orders, and in-person inquiries with professionalism. You will assist with orders, upsell menu items, and resolve issues in a fast-paced Domino's store environment.

The role emphasizes strong communication, teamwork, and flexibility to work evenings, weekends, and holidays, with full training provided by a leading pizza brand.

Qualifications

• Team player with positive attitude.
• Friendly, approachable and comfortable talking to customers.
• Able to work efficiently in a fast-paced environment.
• Excellent verbal communication and interpersonal skills.
• Flexible to work evenings, weekends and holidays.
• Must be at least 16 years old.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in person.
• Help customers place orders, customize pizzas, and answer menu questions.
• Upsell additional menu items and promotions to enhance satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Team player

Positive attitude

Friendly demeanor

Verbal communication

Interpersonal skills

Fast-paced environment

Customer service

Evenings/weekends/holidays flexibility

Age 16+

Job description

Domino's is seeking a Customer Service Representative in Iowa to ensure positive customer experiences by handling calls, online orders, and in-person inquiries with professionalism. You will assist with orders, upsell menu items, and resolve issues in a fast-paced Domino's store environment.

The role emphasizes strong communication, teamwork, and flexibility to work evenings, weekends, and holidays, with full training provided by a leading pizza brand.