Pizza Customer Experience Specialist

Domino's; Iowa (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fun and rewarding working environment

Full training with an industry leading brand

Health insurance

Great opportunities for internal promotion

Awesome discounts on Pizza

Job summary

A leading pizza company is seeking a Customer Service Representative in Iowa. In this role, you will provide friendly and efficient service to customers, handle phone and online orders, and resolve inquiries with professionalism. Ideal candidates should be team-oriented, have excellent communication skills, and be flexible with their availability, including evenings and weekends. In addition to a fun working environment, this position offers health insurance and opportunities for internal promotion.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Job description

A leading pizza company is seeking a Customer Service Representative in Iowa. In this role, you will provide friendly and efficient service to customers, handle phone and online orders, and resolve inquiries with professionalism. Ideal candidates should be team-oriented, have excellent communication skills, and be flexible with their availability, including evenings and weekends. In addition to a fun working environment, this position offers health insurance and opportunities for internal promotion.