Pizza Shop Customer Service Pro - Growth & Perks

Domino's Pizza; Waterloo (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Pizza discounts

Job summary

Domino's Pizza in Iowa seeks a Customer Service Representative to warmly assist customers in-store, over the phone, and online, handling orders accurately and resolving questions with a smile.

You’ll thrive in a fast-paced team, guide menu choices, upsell promotions, enter orders correctly, process payments, and maintain a clean, welcoming storefront while delivering outstanding service.

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.
• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Excellent career with great opportunities for internal promotion.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication

Teamwork

Flexible schedule

Attention to detail

Job description

Domino's Pizza in Iowa seeks a Customer Service Representative to warmly assist customers in-store, over the phone, and online, handling orders accurately and resolving questions with a smile.

You’ll thrive in a fast-paced team, guide menu choices, upsell promotions, enter orders correctly, process payments, and maintain a clean, welcoming storefront while delivering outstanding service.